Skybox (Information Security)

Ventures Unlimited • Syracuse, New York, United States • 3w ago

Company Description

VUI since 2004 has been helping clients improve their business, environmental and social performance. We do this by applying innovative processes, market intelligence and fresh thinking.

We provide advice and consulting services at strategic, policy and operational levels, concentrating on three key areas:

Job Description

Position: Skybox (Information Security),

Location: Syracuse, New York,

Duration: Contract / C2C.

Job Description:-

Skill and Experience Details:

Mandatory Skills: SkyBox

·5+ years working experience in Information Security field

·3+ years working with Skybox

·Administration, management and maintenance as subject matter expert on Skybox technology.

·Experience with system administration skill set in both Unix and Windows technologies with Integration of devises such as windows, Unix, linux IDS etc.

·Installation, trouble shooting and up gradation of Skybox and its components

·Hands and feet support for hardware replacement

·Health checks & configuration of rules, reports, dashboards, data monitoring etc.

·Excelled at troubleshooting new and unknown problems with little or no guidance

·Developed, performance tested, and deployed advanced Skybox contents and policies

·Installed, migrated, and maintaining Stack of skybox and its components

·Excellent communication and customer interaction skills

·Advanced technical writing skills.

Roles and Responsibilities:-

·Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.

·Develops procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse

·Perform regular file archival and purge as necessary

·Create, change, and delete user accounts per request.

·Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.

·Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups

·Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.

·Develop and maintain installation and configuration procedures.

·Perform periodic performance reporting to support capacity planning.

·Maintain operational, configuration, or other procedures.

·Root Cause analysis for P1 and P2 severity incidents

·Creating and maintaining KEDB (Known Error Data Base)

·Apply OS and security patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.

·Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice.

·Vendor/OEM Coordination for issues, hardware replacements, RMAs and other related tasks

Process Knowledge:-

Change Management

Incident Management

Problem Management