Essential Duties and Responsibilities:
-Network Configuration and Security: Configure and troubleshoot firewalls, routers, SDWAN, and other networking devices. Establish VPN tunnels and manage access control lists.
-Backup and Logs: Oversee the maintenance of firewall and server backup configurations and review related logs.
-User Support: Provide Help Desk support for connectivity issues, including location-to-location and remote access.
-Wireless Management: Configure and manage internal Access Points and serve as a subject matter expert for systems like Meraki and Ubiquity.
-ISP Liaison: Assist with the installation or changes to ISP providers and configure access devices.
-VPN Management: Manage the VPN solution for remote access, including user database management.
-Infrastructure Maintenance: Ensure the organization and maintenance of wiring in server rooms and closets, monitor UPS & PDUs.
-System Monitoring: Oversee Syslog Server and Event Log Tracker, configure monitoring applications for IT devices.
-Voice System Backup: Support the Voice Administrator with system upgrades and configurations.
-New Technologies: Research and implement new technologies that enhance network infrastructure.
-Hardware Management: Manage cable setups and use tools like tone generators for connectivity tests.
-Network Architecture: Understand and manage hub-and-spoke network configurations.
-Troubleshooting and Analysis: Employ strong analytical skills for rapid issue diagnosis.
-OSI Model: Utilize an understanding of the OSI model in network management.
-Monitoring Tools: Use tools such as WhatsUp Gold, SolarWinds, or ManageEngine for network monitoring.
-Scripting and Coding: Utilize API or PowerShell for network commands.
Qualifications:
•Bachelor’s Degree in a related field and/or 3-5 years of related experience.
•CCNA Certification preferred.
•A+ Certification and Network+ Certification or equivalent experience.
•Exceptional analytical abilities and effective problem-solving skills.
•Proficiency in network monitoring tools and understanding of the OSI model.
•Excellent communication skills and meticulous organizational practices.
•Ability to prioritize and manage multiple responsibilities in a complex network environment.
