Job Title
Network Analyst II
Agency
Texas A&M University System Offices
Department
Director, RELLIS Campus
Proposed Minimum Salary
Commensurate
Job Location
Bryan, Texas
Job Type
Staff
Job Description
The System Offices is one of several system members within the Texas A&M University System representing one of the largest systems of higher education in the nation, with a network of 11 universities, a comprehensive health science center, eight state agencies, and the RELLIS Campus. The Texas A&M University System mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond.
The System Offices, within the Texas A&M University System, provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan with 8.25% employer contribution through Teachers Retirement System of Texas (TRS); tuition assistance; and wellness programs to promote work/life balance.
Salary:
$3,657.33 - $5,668.19 per month commensurate with experience.
Job Description Summary:
The Network Analyst II, under general direction, routinely performs complex and specialized network analysis functions, such as troubleshooting, analysis, research, and problem-solving.
Responsibilities:
- Monitors network performance, responds to complex enterprise network issues, and assists junior team members.
- Collects, organizes, validates, and documents network topology data to be utilized by network processes.
- Documents replacement equipment inventory, parts, and consumables.
- Analyzes, troubleshoots, tracks, and repairs the enterprise data communications networks.
- Provides onsite Tier II support and assists with Tier III support.
- Evaluates and follows through on issues and problems until resolved or escalated.
- Identifies and removes or limits connectivity of unauthorized network devices found on the enterprise network.
- Counsel’s enterprise clients in approved compliance practices and reports repeat offenders.
- Collaborates with Network Security to discreetly locate and isolate compromised or infected devices.
- Assists with on-site firewall replacement and other field related tasks.
- Works with clients to identify networking needs to support clients’ goals.
- Consults with clients to review project plans and schedules, secure approval of test results, and discuss problems or concerns.
- Supports network processes with new technology deployments and integration testing.
- Assists project leader with developing work plan and time schedules for projects including outlining phases, identifying personnel, and computing equipment requirements.
- Other duties as assigned.
Education and Experience:
- Bachelor’s degree in applicable field or equivalent combination of education and experience.
- Three years of related experience.
Knowledge, Skills and Abilities:
- Knowledge of word processing and spreadsheet applications.
- Knowledge of troubleshooting and problem-solving, client relations skills, requirement assessment and analysis, project management methodology, context and interrelationships, and proficiency in Information Technology Interface Library (ITIL).
- Ability to lift medium (20 - 40 lbs) size boxes or equipment.
- Ability to multitask and work cooperatively with others.
Preferred Qualifications:
- Any Network certificate.
- Knowledge of current building and construction codes and copper and fiber networking cabling standards.
- Exposure to various operating systems (Unix, Windows), network architecture, network protocols, office productivity software and understanding of building and construction codes.
Other Requirements:
This is a security-sensitive position and is restricted to U.S. citizens and legal permanent residents only. Only complete applications will be considered for employment at The Texas A&M System Offices. Incomplete job application data could result in your application being rejected without an option to reapply. A cover letter and resume may be required in addition to a completed employment application.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
