Position Title: Network Engineer - Project Lead
Duration: 12 Months
Work Location: COLUMBIA, South Carolina
Additional Skills:
This position will require AVAMAR experience. It is first and foremost a Backup/Restore critical position.
Skill Matrix:
Job Description:
SKILLS REQUIRED:
• At least 5 years experience in Information Technology, with emphasis past 2 years on AVAMAR..
• AVAMAR server/Client and Administrator console features and procedures
• Create and Manage Dataset, Schedule and Retention Policy.
• Monitoring AVAMAR backups and recovering failed backups.
• AVAMAR system migration concepts
• Configuring/Managing VMware backups.
• Strong Knowledge of EMC Avamar concepts
• Should understand the EMC Avamar process flow & error codes
• Responsible for advanced troubleshooting of backup and recovery related issues.
• Expereince in analyzing problelms, escalation to appropriate Levels. Hardware /software fault detection and vendor liaison
• Good knowledge on DR and Restoring backups based on requirement. Configuring Events, Notifications.
• Demonstrate experience in generating different kind of backup reports and sending to customer.
• Responsible for capacity planning and performance analysis of backup and recovery infrastructure.
• Consults with end users to coordinate scheduling of backups and address other backup and recovery concerns.
• Responsible for strategic planning related to ongoing enhancement of large backup and recovery environment
• Experience in monitoring infrastructure systems for Windows environments
• Strong interpersonal, written, and oral communication skills a must.
• Able to conduct research into infrastructure issues and products as required.
• Leading effective team meetings
• Ability to present ideas in user-friendly language.
• Highly self motivated and directed, with keen attention to detail.
• Proven analytical and problem-solving abilities.
• Experienced hardware troubleshooting.
• Able to effectively prioritize tasks in a high-pressure environment.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.
SKILLS PREFERRED:
Highly Preferred
• Strong Knowledge De-duplication & VTL’s Backup performance monitoring & optimization Capacity utilization trending and reporting
• Experience within a NIST and/or PCI environment.
• Backup Infrastructure for Load balancers, MSSQL using EMC Avamar and perform end to end setup and execute the necessary use cases and test-cases on it in order to optimize the performance
• EMC certified (Information Storage and Management “EMCISA” and Backup/Recovery “EMCBA” minimum) or five years equivalent experience.
• Ability to craft proactive and automated scripts and tools
• Expert on Windows Server 2008, 2012
• Expert with Active Directory administration
• Hands-on technical knowledge of network and server operating systems
• Working technical knowledge of current network hardware, protocols, and Internet standards, including TCP/IP, and DNS, DHCP.
• Experience in developing and maintaining documentation for policies, procedures, and best practices.
• HANDS ON experience analyzing, designing, DOCUMENTING, and deploying large scale virtualization and SAN environments
• Experience designing 99.9% uptime environments (HA and DR experience required)
• Experience designing and supporting EMC storage, including but not limited to EMC NS-480, VNX 5700, and VMAX storage lines.
• Experience designing backup strategies for large scale organizations based on best practices
Preferred
-
• Current industry certifications for Microsoft, Security, VMware, Cisco
• BA, PM, QA certifications & experience
• Experience with firewalls, web filters
• Experience with Projects operating under PMI methodology
• Support of web-based applications for internal (intranet) sites and external (Internet) sites.
• Knowledge of software development lifecycles and migrations from different environments, such as development, production, etc…
GENERAL RESPONSIBILITIES
Non-Technical
• Effectively interact and communicate with peer to Director-level IT professionals.
• Provide feedback to team regarding product issues, enhancements and new features.
• Must have initiative, drive and be a self-starter.
• Ability to ask pertinent questions of others.
• Proactively seek to identify, communicate and implement process related improvements.
• Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders
• Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.
• Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis.
• Good customer skills, be attentive to detail, and responsive to customer tickets.
Technical
• Troubleshoot and recommend technical solutions.
• Develop workaround solutions as appropriate.
• Monitor and assess current systems and recommend hardware and software enhancements
• Act as technical resource for other IT analysts and business units by resolving complex computer equipment and systems problems
• Diagnose and resolve problems related to hardware, software, or operator error, and resolve or repair
• Escalate complex problems to other groups, Help Desk, or vendors for resolution or for support under maintenance agreements; oversee vendor work
• Install, configure, test, monitor, and maintain system and application hardware, software, and peripherals for users; install and configure servers in collaboration with WAN group
• Perform equipment and software upgrades
• Lead and execute small projects
• Maintain familiarity with current computer and network products
• Adhere to corporate information security guidelines and promote information security among coworkers
• Qualified candidate will be responsible performing root cause analysis/resolution.
• Performs other duties and special projects as assigned.
