Job Responsibilities
General Responsibility
Under general supervision, provide support, maintenance, monitoring, and installation of network and security components per SLED standards.
Specific Duties
- Assist with the design, install, configure and maintain network infrastructure: This involves planning, design, and implementation network infrastructure that meets the business requirements of SLED. Ensure the security of the network by implementing firewalls, access control policies, intrusion detection/prevention systems, and other security measures
- Troubleshoot network issues: Responsible for diagnosis and resolution of network issues that occur, which include identifying the root cause of the problem, implementing solutions, and documenting the resolution process.
- Collaborate with other IT teams: Work closely with other IT teams such as Server, Application, and Desktop to ensure that the network infrastructure meets their needs and that applications and services are running effectively.
- Monitor the network for performance issues, security threats, and other events that may impact network operations.
- Stay up-to-date with emerging technologies, industry standards, and best practices for network design, security, and administration.
Minimum And Additional Requirements
- A bachelor's degree in computer science, information systems or a related field and a minimum of five (5) years’ experience in information system network and security infrastructure design, installation, operation, repair, and maintenance or related experience may be substituted for the bachelor's degrees on a year-to-year basis.
- This experience must include technical support for a large complex network with a focus on security and performance.
- Must have a minimum of five (5) years' experience in installing, configuring, and maintaining CISCO network/security hardware/software, which includes switches, firewalls, routers, IPS, VPN, Wireless, and VoIP.
- Must have a strong working knowledge of network security procedures, tools, and hardware solutions.
Additional Requirements
- May be required to travel and this may include overnight travel.
- Must be able to lift 15-50 pounds.
- Must pass federal fingerprint background check.
- On call status required; plus after hours and weekend work as required.
Additional Comments
South Carolina Law Enforcement Division (SLED) is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
SLED offers an exceptional benefits package for FTE positions that includes:
- Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- State Retirement Plan and Deferred Compensation Programs
Supplemental questions are considered part of the official application. Any misrepresentation of yourself may be grounds for disqualification.
Conditional selection based on candidate education, training, experience, oral interviews and clearance of background investigation.
