Reports To: General Manager, Reading Services
Status: Full-Time Employee (Cincinnati, OH)
Job Summary: The Sr. Director of Information Technology objectives are to:
- Leading the strategy, selection, development, implementation, adoption, and scaling of ProScan’s technology solutions while maintaining the highest standards of industry quality and compliance.
- Accountable for operational performance, reliability, security, availability and of ProScan’s software applications, infrastructure and IT service levels and solution delivery.
- Support ProScan’s strategic goals of providing superior radiology services at competitive and sustainable costs while meeting external and internal client’s critical long-term business needs.
- Collaborate with ProScan’s leadership team, frontline employees, and client base to continuously improve and grow all aspects of the company’s radiology clinical service delivery.
- Leverage ProScan’s proprietary workflow applications for service line growth.
Essential Functions:
- Lead internal cross-department and external resources as needed to impact the ongoing improvement of ProScan’s technology systems, infrastructure, and operational procedures that support clinical service delivery and related workflows.
- Facilitate operational process evaluation / optimization while directing application development to ensure the successful launch, implementation, adoption, satisfaction, and compliance of technology solutions.
- Effectively communicate and leverage process-driven approaches to implement ProScan best-practice solutions that consistently improve quality of clinical services, ensure superior security and ensure ongoing compliance (federal, state, local, industry, and contractual compliance including peer review, HIPAA regulations, data retention, and industry best practices)
- Lead regular project meetings with internal and external team members, delegate tasks, and follow up appropriately with clinical applications, systems infrastructure / security, & service desk teams as well as extremal vendors (including contractors & MSPs).
- Drive continuous review and improvement of integration strategies and tactics.
- Work directly with the executive management to develop new projects, products and establish priorities.
- Evaluate and implement strategic solutions that enhance ProScan’s ability to reliably produce the highest quality clinical services to the physicians and patients it serves (i.e. operational, systems-based, AI, etc.)
Minimum Qualifications:
- Bachelor’s degree in engineering, or IT; MBA preferred
- Minimum of 5-7 years of relevant experience (healthcare industry preferred)
- Proven track record of software development & product / project management experience
- Must be able to manage complex, dynamic, and demanding operational objectives and project implementations
- High level of ownership, responsibility, and superb organizational skills to manage multiple in-flight activities and initiatives focused on delivering quality results.
- Must have strong communication (oral and written), customer service, and analytical skills.
- The ability to think critically and proactively solve problems with foresight.
- Familiar with operational process workflows; RIS, PACS, voice recognition, and EHR systems knowledge preferred.
- Demonstrated ability to work independently and in a team environment
- Ability to multi-task, be flexible, and thrive in a fast-paced environment as well as responsive to changing priorities and emerging business needs.
- Demonstrated success leading and motivating business teams.
- Effectively manages, mentors, coaches, and inspires teams.
- Exceptional work ethic, impeccable integrity, and contagious energy level with a positive attitude
Ideal Candidate:
- Has experience launching strategic operational initiatives, ability to lead multiple system implementations simultaneously.
- Possess exceptional leadership skills, and demonstrate effective internal collaboration across all ProScan departments.
- Will be a problem solver, creative, analytical, good listener, and a fun team member.
- Is proactive, can take minimal direction and set a course of action while building excitement within teams.
- Demonstrates a passion for personal growth and development, specifically, wants to be a thought leader - one of the best in the field.
The expectation for all Employees: Support the organization’s vision and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect, commitment to our community, accountability, role ownership, and exceptional patient care & customer service.
