Top Skills' Details
- MUST HAVE Experience configuring and integration the Exterro Platform** Office 365 Integration Manage data integration, backups, and migrations within the Exterro environment. Ensure data integrity, security, and compliance with relevant regulations (e.g., GDPR, CCPA).
Description
Key Responsibilities
System Administration
- Manage the Exterro platform, including installation, configuration, and upgrades.
- Ensure system reliability, availability, and performance by performing routine maintenance and monitoring.
User Support And Training
- Provide technical support to end-users, troubleshoot issues, and resolve incidents promptly.
- Train staff on the effective use of Exterro Legal Hold tools and features.
Process Optimization
- Collaborate with legal, compliance, IT, and business teams to identify process improvements and implement solutions using Exterro tools.
- Customize workflows, reports, and dashboards to meet organizational needs.
Data Management
- Manage data integration, backups, and migrations within the Exterro environment.
- Ensure data integrity, security, and compliance with relevant regulations (e.g., GDPR, CCPA).
Policy And Compliance
- Maintain system documentation, including configurations, procedures, and policies.
- Ensure adherence to organizational and legal standards related to e-discovery, privacy, and compliance.
Collaboration
- Act as the primary liaison between the IT department, Exterro vendor support, and other stakeholders.
- Participate in cross-functional projects involving the Exterro platform.
Qualifications
Education:
- Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).
Experience
- Proven experience administering Exterro Legal Hold tools (including Employee Change Monitor as well as Exterro preservation and connection configuration).
- Familiarity with legal operations, e-discovery, or compliance processes.
Technical Skills
- Proficiency in SQL, database management, and system integrations.
- Experience with Windows Server, Active Directory, and network troubleshooting.
- Knowledge of data security and privacy best practices.
Soft Skills
- Excellent problem-solving, analytical, and organizational skills.
- Strong verbal and written communication skills.
- Ability to work independently and in a team-oriented environment.
Preferred Qualifications
- Certifications in Exterro or related platforms.
- Knowledge of Exterro Legal Hold tools (including Employee Change Monitor as well as Exterro preservation and connection configuration).
- Experience in project management or IT service management (e.g., ITIL certification).
Preferred location is the Raleigh area, but 100% remote would be fine for the right candidate.
Skills
System administrator
Top Skills Details
System administrator
Additional Skills & Qualifications
We are seeking an experienced Exterro System Administrator to manage our Exterro platform. The ideal candidate will be responsible for the day-to-day administration, maintenance, and optimization of Exterro’s Legal Hold software suite.
Experience Level
Expert Level
Pay And Benefits
The pay range for this position is $55.00 - $65.00
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position will be accepting applications until Jan 17, 2025.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
