Who We Are
ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.
ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace that is diverse and inclusive. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.
We are not afraid to seize opportunities and make things happen – both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.
What You Will Do
Manages, analyzes, configures, installs, and troubleshoots voice, data, video, and wireless network services for company headquarters, plants, and Field Sales force. Provides a reliable communication network.
Duties and Responsibilities:
(This list is not exhaustive and may be supplemented as necessary by the Company)
- Manages the implementation of assigned voice and data projects by developing implementation plans, coordinating the implementation with user departments and vendors, installing, and customizing the communications equipment, providing wiring for all data and voice equipment, and maintaining up-to-date documentation on network configurations/equipment.
- Evaluates voice and data communications requirements of user departments and IT by meeting with all parties involved, make recommendations on the best ways to address their needs, consult with other departments on communications issues and evaluating equipment and vendors both for price and performance.
- Maintains the performance of the voice and data communications network by monitoring devices and communications links to ensure peak performance. Provide technical support and manage correction of problems, coordinate vendor and staff activities on voice and data communications failures.
- Supports the Company’s Internet access by acting as administrator for the network.
- Assists in preparation of communication’s budget by reviewing past and forecasting future expenditures.
- Mentors and oversees Network Analyst on project related basis assuring work is completed in a timely manner and is of high quality.
- Performs other job-related duties as assigned.
Qualifications
- REQUIRED MINIMUM QUALIFICATIONS:
Education and Experience:
- Bachelor’s degree in Information Systems or Electrical Engineering, or related field or study with 5+years Network/Telecommunications experience or Associate’s degree in Information Technology Systems, or related field of study with 7+ years Network/Telecommunications experience.
- Must be 21 years of age or older.
Knowledge of:
- Voice and Data communications technologies
- Intermediate to advanced proficient in Microsoft Office (Outlook, Word, Excel, & PowerPoint) and Microsoft Teams
Skilled in:
- Verbal and written communication
- Attention to detail
- Problem/situation analysis
- Multitasking capabilities
- Flexibility and adaptability
Ability to:
- Plan, organize, prioritize, and manage projects
- Maintain effective working relationships
- Prioritize assignments, workload, and manage time accordingly
- Develop, plan, and implement efficient data practices
- Learn and understand business practices and needs
- Demonstrate critical thinking
Licenses / Certifications:
- Network Administration and Support Certification
- PREFERRED QUALIFICATIONS:
Work Environment and Physical Demand
- Requires light physical effort. Occasionally lifts or moves moderate to heavy weight objects (10-50 lbs.).
- Walks, sits, or stands for prolonged periods.
- Use of manual dexterity and fine motor skills.
- Requires prolonged machine operation including computer and keyboard equipment.
What We Offer
- Competitive benefits package that includes medical/dental/vision/life insurance/disability plans
- Dollar for dollar 401k match up to 6% and 5% annual company contribution
- 15 Company-paid holidays
- Generous paid time off
- Employee recognition and discount programs
- Education assistance
- Employee referral bonus program
- Hybrid workplace – remote / in office
- Summer hours
- Casual dress policy Monday through Friday
Applicant Information
This job description describes the essential functions of the job at the time the job description was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.
Everyone Belongs
ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at TalentAcquisition@itgbrands.com .
