We are looking for Network Infrastructure Developer.
DESCRIPTION OF DUTIES:
Installs, configures, maintains, monitors and manages IED’s network infrastructure consisting of Cisco switches, routers, firewalls, and wireless LAN controllers, Silver Peak SD-WAN edge appliances, and all associated hardware and software.
Performs Network Management functions utilizing various industry tools to monitor, test, verify, troubleshoot and resolve complex Delivery Center network problems by working with users, service providers, and others to resolve problems.
Assists in the planning and design of the overall IED LAN/WAN network architecture including:
• Network bandwidth analysis and capacity planning.
• Detailed specifications and schematic engineering drawings for network enhancements and modifications.
Proactively identifies and troubleshoots issues related to highly complex network problems and works them to resolution, including the communication of progress to managers.
Works to design and install highly complex networks as well as develops techniques to optimize the network for maximum efficiency.
Participates in the design and establishment of best practices for carrier class fiber networks within the Delivery Center.
Participates in Delivery Center and Enterprise committees and provides recommendations on behalf of the core network infrastructure team.
Evaluates current and future network needs and prepares technical solutions and recommendations.
Investigates, evaluates, and makes recommendations on new and emerging technologies as part of ongoing hardware support and refresh cycles.
Leads and provides technical and high-level guidance to Delivery Center projects.
Leads and provides high-level guidance for evolving fiber optic initiatives, standards, and inventory needs and best practices within the Delivery Center.
Assists on an as-needed basis with the administration of the Delivery Center’s Access Control Servers as well as the Identity Services Engine (ISE) for authentication to network devices and wireless network environments.
Reviews the development of configuration standards.
Provides technical assistance to develop RFPs, RFQs, and other specification documents to acquire hardware, software and/or IT Services.
Develops documentation for the configuration of all network components including setup, installation, and overall deployment of network hardware and software.
Creates Visio diagrams of the network for documenting new and existing network elements.
Ensures that all existing and new networks meet or exceed the security requirements set forth by the Office of Administrations ITPs.
Verifies renewal of maintenance contracts for network related hardware.
Participates in trouble ticket resolution and reporting.
Supports remote IT staff with complex network-related issues.
Supports central office staff and business partners with network-related issues to assist in the troubleshooting of delivery center applications.
Supports WAN, LAN, WLAN, Cisco adaptive security appliances, Checkpoint Firewalls VSX, network segmentation, monitoring, and alerting.
Communicates effectively both verbally and in writing with other employees, vendors, and business partners.
Maintains a strong knowledge of Windows products including Windows Server and Windows workstation operating systems, personal computer software setup and installation, PC connectivity products, and PC hardware connectivity.
Maintains a strong understanding of various protocols including BGP, EIGRP, HSRP, and VRRP.
Maintains a strong knowledge of network monitoring tools and automation.
Performs other duties as required.
ADA REQUIREMENTS:
Equipment in use in Job Performance: Personal Computers, servers, network components, telephones, calculator, copy machines, printers, faxes, cell phones and common writing devices. Must be able to lift 50 pounds. Must be able to work from a step ladder.
DECISION MAKING:
Plans the work and assigns work to subordinates in terms of goals and objectives, discussions with employees and supervisors are held to review the status of assignments. Overall performance of the network team and availability/performance of the network and customer satisfaction are factors used to determine level of success.
ESSENTIAL FUNCTIONS:
1. Operates a personal computer and other IT hardware devices.
2. Excellent communication skills; ability to write clearly and concisely.
3. Ability to provide customer service and business operations support.
4. Ability to develop project documentation and procedures for to sustain application support
5. Organize and manage multiple concurrent activities.
6. Ability to assess issues/problems and make appropriate decisions for resolution.
7. Maintain a knowledge base of the concepts and capabilities of IT hardware and software resources.
8. Develop/maintain staff proficiency in technology focus areas.
9. Occasional travel to perform duties.
Network Routing, Network Switching, Cisco ASA/Firepower, Cisco Nexus, CCNP, Application Load balancing (Citrix NetScaler), SD-WAN, Skype for Business, Microsoft SCOM, SolarWinds Orion.
