DescriptionSolve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning.
Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies.
A BS or MS in Computer Science, or equivalent. Identifies and implements complex solutions to knowledge of server hardware and software configuration, networking, standard internet services, scripting languages, cloud computing patterns, technology security and compliance. Experience running large scale customer facing web services. Identifies and implements complex solutions to understanding of load balancing technologies and experience with development in programming languages, databases and big data stores, and container technologies. Work involves defining and documenting technical architecture of complex and highly scalable products. A minimum of 8+ years experience of running large scale customer facing web services.
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ResponsibilitiesAs an experienced SRE/DevOPS engineer, you will work on the specification, deployment, support and maintenance of major infrastructure components of the Exadata Cloud@Customer gen2 service, among the fastest growing in OCI. We have an endless supply of challenging problems to solve. You must have experience with distributed systems that scale well and have participated on teams that have had a collaborative approach to systems architecture as well a high bar for quality, performance and security.
Be comfortable with mission critical production issues and manage customer anxiety appropriately. We would like to see some combination of the following skills :
8+ years of software design or development experience or devops role with distributed, highly-scalable, maximum availability (HA, brownout), multi-node environments (partitioning, isolation with vlan, pkeys, qinq, vrf, evpn)
Oncall
Knowledge of server virtualization technologies: Xen, KVM Linux containers, docker including vnuma, domain groups, SR-IOV
Knowledge of Linux kernel internals (memory management, scheduler, builds), TCP/IP Networking stack, Infiniband/ OFED Architecture (RDS, RoCE V2, OCFS2), Filesystems/volumes
Familiar with x86 systems, network switches from either Cisco, Arista, Juniper, Mellanox, L3 top of switch routing (OSPF, BGP), Mellanox HCAs (CX3, CX5 and newer) programmer’s guide
Understand latest features of Exadata / Engineered systems, Oracle Grid Infrastructure and Database is a plus
Experience working with Cloud infrastructure APIs, REST API model, and developing REST APIs
Familiar with Openstack and/or other Cloud infrastructure products is a plus
Understanding and experience of Cloud Networking & Security (like Application Firewall, IPSec VPN, NAT, IPv6, websockets, TLS, certificates, tunneling protocols) architectures
Demonstrate some experience with either Java, C, Python, Bash, Ansible, x86.
Understanding of I/O characteristics and storage systems
Strong troubleshooting and performance tuning skills, OPS or system administration
A background in multi-tenant service offering and concepts on Service Level Availability a strong plus
PCI, HIPAA audits, US gov clearance, security vulnerabilities remediation
