iSpjhere is searching for a Director of Infrastructure and Security who will report to the Head of IT/CIO responsible for cybersecurity, data center operations, network administration, and system administration. This is the most senior role in the infrastructure and operations (I&O) function within IT, accountable for IT I&O throughout the organization. The head of I&O is responsible for the delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the enterprise.
The head of I&O brings experience, knowledge, and a future vision for transforming the I&O function, including its strategy, operating model, product and service offerings, and workforce, into a cloud-centric architecture. The role holder is a senior stakeholder in all relationships with externally sourced infrastructure and operations capabilities.
As a critical member of the senior IT leadership team, this role contributes to the development and execution of the enterprise-wide IT strategy. It is responsible for ensuring I&O strategy is fully aligned and positioning I&O to deliver compelling business value.
Essential Duties / Functions
- Sets the infrastructure and security organization's mission, vision, and strategy to maximize the success of business and IT enterprise initiatives.
- Introduces innovative, differentiating infrastructure operations and security capabilities that enhance our competitive capabilities and employee productivity.
- Keeps track of trends and provides direction on what emerging technologies should be incorporated into I&O products and services to deliver overall IT strategy successfully.
- Builds successful stakeholder relationships with other IT and business-critical stakeholders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring cost-effective delivery of IT services to meet those needs.
- Responsible for ensuring security, integrity, and availability of business and operations systems.
- Continuously assesses the effectiveness of security controls based on analysis of reported security violations/breaches and implements modifications to enhance the efficacy.
- Collaborates with the senior Information Security architect to Develop Cybersecurity countermeasures and incident response protocol and ensures I&O contributes to, embraces, and applies the security strategy.
- Collaborate with IT counterparts to implement and support a Microsoft Azure cloud-based infrastructure.
- Develops and controls the annual I&O budget to ensure that it's consistent with the overall strategic objectives of IT and the enterprise and is within plan. Creates a culture of continuous cost optimization.
- Defines, develops, and manages a comprehensive and integrated IT Service Management (ITSM) landscape based on best-practice processes, disciplines, and related toolsets.
- Operates a formal governance mechanism to establish and monitor adequate controls for the processes and functions performed by I&O teams. Supports periodic reviews by audit teams, compliance teams, and other risk-related tasks as required.
- To meet appropriate system and regulatory compliance, maintain information systems documentation, including security, risk assessments, disaster recovery, business continuity, a Control matrix, and checklists.
- Continuously evaluates the business value of I&O, including using metrics such as Key Performance Indicators, Outcome-Driven Metrics and Objectives, and Key Results.
- Improves IT resilience by executing strategies that improve reliability, tolerability, and disaster recovery readiness.
- Directs the development of an I&O sourcing strategy and provides executive oversight for strategic vendor and partner relationship management.
- Design and develop a solid and diverse I&O leadership team and a reporting structure for the function.
- Works collaboratively with direct reports to support their career progression, nurture their development and to help them realize their potential.
- Works with HR and the IT leadership team to develop and execute workforce plans that ensure I&O can supply skilled resources to meet demand.
Minimum Requirements
Minimum education required of the position.
- Bachelor's degree in Management Information Systems or equivalent experience.
Minimum experience required of the position.
- Minimum ten years of experience with diverse business and information technology experience.
- Minimum five years of experience working with public cloud technology.
- Five or more years of leadership responsibilities, including strategy, budgeting, and staffing
- Recent energy industry experience.
Minimum knowledge, skills, and abilities required for the position.
- Resourceful team player is willing and able to do whatever it takes to get the job done.
- Willingness and ability to selflessly lead or follow to achieve business objectives.
- Proven track record leading direct reports, consultants and virtual teams to manage multiple concurrent projects, operations and budgets.
- Ability to adapt and reprioritize to respond to IT emergencies, environmental issues, or changing business requirements on short notice.
Required job competencies of the position.
- Critical thinking skills with breadth and depth of current technologies to design system architecture and troubleshoot complex issues that managed service providers cannot resolve.
- Strategic thinking skills with the ability to visualize the big picture and manage tactical details as required.
- Excellent communication skills with ability to explain technical information to a non-technical audience.
- Leadership skills to drive business change, manage direct reports, and manage service providers.
- Must have a unique combination of infrastructure architecture expertise (including public cloud technology) and proven project and vendor management skills.
Any certificates, licenses, etc. required for the position.
It is beneficial to have any of the following certifications
- Certified Information Systems Security Professional (CISSP)
- Cisco Certified Network Professional (CCNP)
- Microsoft Certified System Engineer (MCSA)
- Certified Cloud Practitioner
- ITIL Foundation Certification
