As the Jr. Systems Administrator, the individual will be responsible for installing, supporting, and maintaining an enterprise level client server environment. In this role, the Jr. System Administration will provide Tier I and II level support, this position is responsible for maintaining and operating IT Support in a military systems environment. In addition, the Jr. Systems Administrator must work in a proactive fashion and perform the duties necessary to mitigate the disruption of services, respond to outages and resolve problems quickly.
Responsibilities
- Provides Tier I Information Systems Support
- Maintains and manages the IT server and systems infrastructure
- Manages and troubleshoots Windows Active Directory, Group Policy Objects (GPOs), and Domain Name System (DNS)
- Manages Microsoft operating systems Windows Servers, both legacy and current
- Manages and troubleshoots messaging protocols and operations with Microsoft Exchange, both legacy and current
- Manages system backups and administer virtual environments
- Provides support in the deployment and configuration of servers and workstations
- Analyzes, troubleshoots, and configures hardware and software
- Deploys vendor updates, security patches, STIGS, IAVA’s, etc.
- Performs systems performance diagnoses and scalability assessment activities
- Applies industry best practices in compliance with security and DISA guidelines
- Develops and maintains documentation, such as topology diagrams, circuit/equipment inventories and configuration reports
- Troubleshoots hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
- Performs and implements appropriate processes for data protection, disaster recovery, and failover procedures
- Performs other tasks as required by OSC and Government leadership
Required Qualifications/Education And Experience
- High School Diploma or Equivalent
- Must have a valid SEC+
- Knowledge of systems software, hardware, and networking protocols
- Knowledge of implementing helpdesk and IT operations best practices
- Experience in Ports Protocols and Security Measures, preferred
- Demonstrated ability to provide an outstanding customer service experience in a variety of circumstances across all organizational levels
- Writes scripts in PowerShell, LUA, etc. Experience with SCCM/SCOM, preferred
- Must be able to attain a Top-Secret clearance be eligible for an SCI
Equal Employment Opportunity/M/F/disability/protected veteran status
