SOS International LLC (SOSi) is seeking a Junior Systems Administrator to join our team in support of our government customer. The administrator will be supporting a mostly Microsoft centric environment.
- Respond to and resolve IT support requests and incidents.
- Perform security remediation scans of Window Servers. Remediate issues as they come up.
- Work with the database and developer teams in support of GOT applications.
- Work with hard vendors to repair servers and other equipment.
- Make recommendations for the improvement of processes, procedures, and technologies to better support the work environment.
- Provide technical support during product demonstrations, conduct training of Government end users, and provide solutions to end user application problems.
- Provide feedback generated from problem/incident trend analysis to the application team to enhance application user experience.
- Bachelor’s degree from an accredited college or university or equivalent experience (4yrs).
- A minimum of 2 years of specialized IT customer support experience ideally in a DoD software/application environment.
- If using equivalent experience, a total of 4yrs plus the 2yrs of specialized experience is required for a total of 6yrs.
- An active in scope Top Secret security clearance or Secret with the ability to obtain a Top Secret.
- Knowledgeable about the best practices for providing support to GOTS applications.
- Security + CE or equivalent certifications for IAT-II IAW DoD 8570.01-M (CCNA-Security, CySA+, GICSP, GSEC, CND, or SSCP).
