Optima Global Solutions Inc.is a valuable IT Services and Solution provider that customers, employees, and stakeholders feel proud to be associated with. Optima's Intelligent Automation Solutions leverage robotic process automation, intelligent data capture, and business process management best practices to streamline operations. Our IT Services practice provides organizations with highly personalized, comprehensive, U.S. based recruiting services supported by our internal onsite team of subject matter experts.
Currently, we are hiring for a Product Manager
Title: Product Manager (PEO Tools)
Location: Washington, DC (preferred); Remote
POSITION SUMMARY:
We are looking for a Product Manager to provide value to end users by supporting the Architecture & Integration platform in owning PEO tools and strategically delivering them across the DHMS programs.
This person will be responsible for delivering value to DHMS by overseeing PEO tools across the product delivery lifecycle (including planning, design, testing, and implementation). They will serve as a SME for the application and delivery of PEO tools across DHMS.
As part of this, this person will be responsible for developing and refreshing the PEO tools product roadmaps and support strategies. This includes working with stakeholders from DHMS programs and other federal agencies to identify where gaps or pain points may exist in the current model. They will work with the Process & Tools team to then identify tangible capabilities or solutions that address these gaps and pain points and identify the highest-priority solutions for the team to focus on in the near-term.
This role will work closely with the Architecture & Integration platform, DHMS programs, and other platforms (including systems engineering, test & evaluation, cybersecurity), supporting functions (e.g., project managers), and vendor partners to execute the successful development, launch, adoption, and maintenance of products across DHMS, including the development of supporting materials, project plans, and stakeholder communications.
JOB RESPONSIBILIITES:
Summary of responsibilities:
- Oversee PEO tools within the DHMS portfolio across the entire product delivery cycle, including strategic planning, design, testing, and implementation
- Develop and own PEO tools Roadmaps and support strategies, including driving quarterly strategic planning process to translate broader org initiatives, customer feedback, and backlog into prioritized list of new capabilities, functionality, or activities for product team focus in upcoming 1-4 quarters
- Support the team in the successful development, launch, adoption, and maintenance of products within the PEO
Detailed responsibilities:
Oversee PEO tools within the DHMS portfolio across the entire product delivery cycle, including strategic planning, design, testing and implementation
- Serve as domain expert and first point of contact for the application and delivery of PEO tools across DHMS
- Keep up to date with industry best practices on management and deployment of products
- Foster 'end-to-end' ownership mindset to become expert in product launch lifecycle and touchpoints needed to ensure success
- Work with Architecture & Integration lead and Process & Tools lead to ensure ways of working are coordinated, particularly touchpoints with stakeholders
Develop and own PEO tools Roadmaps and support strategies, including driving quarterly strategic planning process to translate broader org initiatives, customer feedback, and backlog into prioritized list of new capabilities, functionality, or activities for product team focus in upcoming 1-4 quarters
- Coordinate with Architecture & Integration lead, Process & Tools lead, and stakeholders from DHMS programs (e.g., DHMSM, JOMIS, etc.) to identify end-user and patient pain points or other gaps in functionality
- Work with the Architecture & Integration platform to translate pain points or priority focus areas into specific projects – including, but not limited to, the acquisition of or change to a DHMS-managed software or system or development of supporting materials or analysis (e.g., training materials)
- Work with customer stakeholders to prioritize product roadmap, balancing value to end user & patients with feasibility & cost
- Work with DHMS platform (e.g., systems engineering, test & evaluation) and supporting function (e.g., project managers) Team Coordinators to scope necessary resources to support PEO tools product roadmaps and support strategies
Support the product team in the successful development, launch, adoption, and maintenance of products within the PEO
- Engage the right stakeholders to ensure successful launch with utilizing the PEO's expertise and resources
- Work with product teams and vendor partners to monitor the progress of ongoing project efforts, including escalating risks and changes to cost, schedule, or performance of the solution
- Consolidate and incorporate Lessons Learned for product launches and coordinate with other Product Managers to share best practices
BASIC JOB REQUIREMENTS:
- 10+ years of experience in SDLC and Architecture & Integration
- Prior product management experience
- Prior DHA or government healthcare experience
- Deep understanding of Business Operations tools, familiarity with Atlassian solutions preferred
- Bachelor's degree required, Master's or advanced degree / certification (including M.D., PA-C, NP, MSN, Health Informatics) preferred
- Proficient computer skills: PowerPoint, Teams, Excel
- U.S. citizenship required
- Has a DOD CAC (Common Access Card) or ability to obtain a CAC
KEY COMPENTENCIES:
- Deep expertise of SDLC and Architecture & Integration, including relevant tools
- Experience with Product Management, including developing & maintaining a Product Roadmap
- Knowledge of government policies and procedures related to product development and deployment
- Ability to hold others accountable and push back when necessary
- Meticulous attention to detail and follow-through is a must; performs tasks with a high degree of accuracy, efficiency, and timeliness
- Excellent organization and time management skills; ability to meet deadlines
- Ability to handle competing priorities and work effectively in a challenging, fast-paced environment
- Ability to work independently, set priorities, and take initiative
- Ability to team with others and to persuade effectively, influence and negotiate, as appropriate
- Strong interpersonal and communication skills to develop effective relationships while demonstrating a positive person and professional image; highly responsive
- Ability to analyze and present data in meaningful way
- Flexible, positive team player; outstanding customer service orientation
- Ability to handle difficult situations with poise and tact, maintain confidentiality at all times, and exhibit good judgement
- Excellent verbal and written communication skills
Interested candidates, please apply online with a detailed resume and contact information.
Thank you.
