Tyto is looking for a Network Administrator Level III to join our Warner, GA team. NAIII will support this complex, multi-year contract in support of the Air Force Reserve Command (AFRC) Information Technology (IT) Services.
Responsibilities:
- Provide services as described in the AFRC Enterprise IT Services for the AFRC-wide engineering of the overall architecture for HQ AFRC and eleven (11) AFRC host bases on NIPR and SIPR.
- This includes the Wide Area Network (WAN) architecture supporting AFRC data centers, backbones, cloud initiatives, and mission data traversing the WAN.
- Infrastructure support includes oversight of the AFRC Enterprise comprising approximately one-thousand seven hundred (1,700) infrastructure devices on NIPR and SIPR.
- Provide the following functions for the respective location (as outlined in each task order)
- Provide NIPR/SIPR LAN administration, network configuration, and infrastructure management for servers, switches, routers, wireless infrastructure, cellular, and UPS/power requirements.
- Provide cabling services for station cables (wall jack to devices), patch cables [patch panel to network equipment, and minor building renovations (ten (10) drops or less)].
- Renovations requiring specialized experience/equipment, e.g. confined spaces, above standard ladder height, are outside the scope of this PWS.
- Manage/Administer/Allocate Internet Protocol (IP) address space, e.g. subnetting, DHCP management.
- Configure and maintain system accounts for CT functions.
- Configure and maintain CT tools, e.g. software, appliances.
- Monitor security of devices and implement new configurations and/or IOS upgrades.
- Establish, configure and maintain access Control Server/Identity Service (currently Identity Service Engine (ISE)).
- Monitor and report LAN bandwidth utilization and circuit latency.
- Install and sustain Unified Communications devices, switches, and network infrastructure (fiber, copper, power, etc.).
- Plan and execute software and hardware upgrades and revisions.
- Conduct system analyses to resolve configuration and equipment problems, e.g. degraded service troubleshooting, root cause analysis, etc.
- Manage and configure local Unified Compute hardware and software.
- Perform Equipment, Supply, and COMSEC Custodian duties, as needed.
- Manage, configure, install, and maintain encryption devices and associated management tools, e.g. TACLANEs, Gem.
- Manage and coordinate local wireless and cellular infrastructure.
- Serve as the local focal point for CT problem resolution.
- Ensure physical security/maintenance of CT hardware (NIPR/SIPR).
- Ensure cyber security compliance for DoD and AF (CCRI).
- Tier 2 Network Virtualization and Security Platform (NSX) support – resident sets up, main concern is maintenance.
- ARPC specific:
- Maintain Cisco Unified Call Center Express (UCCX) suite capabilities including Agent Desktop maintenance which also includes computer telephony integration (CTI) support.
- Provide Interactive Voice Response (IVR) capability and sustainment using the Cisco or other platforms to include Genesys and Quality Management System.
- Work with the local base telephony authority to resolve and repair communications circuit and digital gateway issues that enter and transverse the ARPC facility.
Required:
- 7 or more years technical experience with the technology/platforms leveraged in the AFRC architecture.
- 7 or more years' experience as a project manager in data center migrations, enterprise network upgrades and WAN upgrades.
- 5 years' experience designing, deploying, managing and supporting mission critical network environments based on Cisco hardware and Internetwork Operating System (IOS).
- 5 years' experience with LAN/WAN technologies, hardware encryption concepts and technologies, e.g. TACLANE, HAIPE, etc.
- 5 years' experience in Local Area network design, configuration, installation, evaluation, problem resolution and project management.
- Advanced understanding of all common routing protocols, include, but are not limited to, Enhanced Interior Gateway Routing Protocol (EIGRP), Open Shortest Path First (OSPF), and Border Gateway Protocol (BGP).
- Advanced understanding of industry-standard network design principles and best practices.
- Strong routing and switching experience.
- Strong IT background
- Knowledge of Cisco iOS.
- Good general technical skills.
- Good research skills.
- Strong analytical and problem-solving skills.
- Excellent interpersonal and communication skills.
- Able to install, configure, and troubleshoot various network issues with minimal supervision.
- Ability to draw up a network infrastructure with minimal supervision.
- Work on site at AFRC Robins, GA.
Certifications:
- IAT Level II Certification (Security Plus, etc.)
- Cisco Certification (s): (e.g., CCNA, CCNP, CCNA routing and switching, etc.)
Clearance:
- Active DoD "Secret" clearance
Equal Opportunity Employer: Disability/Veteran
About Tyto Athene
Tyto is an IT services and solutions company that provides mission-focused digital transformation to enhance the client experience and enable them to achieve desired outcomes. Tyto's services and solutions embody its domain expertise in four major Technology domains: Network Modernization, Hybrid Cloud, Cyber Security, and Enterprise IT. Tyto offers a broad range of service delivery models including design/install projects, Managed Services, and 'As-a-Service'. With over fifty years of experience, Tyto supports Defense, Intelligence, Space, National Security, Civilian, Health and Public Safety clients across the United States and around the globe.
