About GuideIT
GuideIT is a US based technology services company focused on providing value to its customers through technology alignment and optimization. We are currently looking for an End User Support Technician to join our Dallas, TX team.
Primary Duties
- Review output and alerts from security tools such as; EDR, Email, patching, awareness training, vulnerability management, firewalls and IDS/IPS
- Analyze and review security controls as they relate to organizational audit requirements
- Provide monthly and quarterly reports on data sets from several security tools as they relate to existing controls and frameworks
- Provide consultative services regarding cyber security frameworks such as NIST, HITRUST, HIPAA and SOC2
- Communicate security requirements, controls and deficiencies at a technical and leadership level
- Availability to work on-call and after normal business hours when required
Qualifications & Required Skills
- System administration
- Network security
- Problem solving
- Information security policies
- On-call network troubleshooting
- Firewall administration
- Network protocols
- Routers, hubs, and switches
- Communication skills
- Report creation
Education & Certifications
- Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience
- 7+ years of prior relevant experience
- Advanced certifications such as SANS GIAC/GCIA/GCIH, CISSP or CASP and/or SIEM-specific training and certification
- HITRUST, SOC2, NIST and HIPAA experience required
- Hands-on experience analyzing high volumes of logs, network data (e.g. Netflow, FPC), and other attack artifacts in support of incident investigations
- Experience with vulnerability scanning solutions, email security, EDR, SIEM, patch management and endpoint management tools: O365, Endpoint Manager (Autopilot, InTune, Hello, Azure AD) AWS, Rapid7, Qualys, KACE, Carbon Black, SentinelOne, Crowdstrike, Proofpoint Essentials, Mimecast
- Experience developing and deploying agent based technologies
- Powershell and python experience is a bonus
Position Location & Other Requirements
More About GuideIT
Headquartered in Plano, Texas, our services, and solutions are designed to align technology with business outcomes, maximize value through cost management, and allow rapid, proactive response to change. At GuideIT, we are looking for candidates that have a high level of integrity and thrive in a team environment centered on mutual trust and respect. Our team members are results oriented and highly adaptable. In addition to a dynamic environment, GuideIT offers competitive pay, performance-based bonuses, 401K, health, dental and vision insurance coverage, paid holidays and paid time off.
GuideIT is committed to Equal Employment Opportunity. It is the policy of GuideIT to encourage and support equal employment opportunity for all Team Members and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran, or Vietnam era veteran status.
