Greetings,
Hope you are doing well, I am Satender from Akkodis Group. My client is hiring for below role let me know if you are available
Role: Technical Support
Location: Plano, TX
Contract
Pay: $35-$40/hr(The rate may be negotiable based on experience, education, geographic location, and other factors.)
Onsite role
Must be an independent Contributor
Lab Tech for Mac & Windows computer & eventually mobile devices
Require assistance for manual testing software and script updates while developing automated testing
Must have experience w/ Mac, Windows, Mobile Device Management software, iOS & Android, ability to work on different types of devices (desk top, lap top, mobile, tablet, etc.)
Will be responsible for maintaining a physical device lab with laptops/desktops, KVM switch, & long term mobile devices. Responsible for the entire lifecycle of devices from onboarding, maintenance, decommissioning, & troubleshooting.
Mac OS/Windows Troubleshooting, very familiar with troubleshooting for hardware/software for laptops/desktops/mobile devices
Familiarity with command line interface or CLI, scripting a plus
Familiarity with KVM over IP switches is a plus
Worked in a production environment/data center to ensure uptime
Previous lab experience a plus
Experience with monitoring tools such as Aternity, MDMs with JAMF/SCCM/Intune to ensure laptop/desktop device uptime or alerted from issues
Understanding of patch cabling/basic networking
Attention to detail on security/best practices for both software, hardware, physical lab space/data center environment. Will play a key role in defining new processes as the lab evolves and scales.
Nice to have:
SCCM/Intune for Windows, JAMF for Macs, & Aternity across both types of machines
NewRelic
If you are available please submit your resume on this or share it at Satender.Bisht@Akkodisgroup.com
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
