Business Analyst

Coforge • Dallas, TX, US • 2w ago

Job Title: IBM Operational Decision Manager (ODM)

Skills: ODM (IBM Operational Decision Manager), Airline/Crew Domain knowledge, code rules in ODM, SQL, LINUX, Windows, Cloud (AWS and Azure) platform

Experience: 10+ years

Job Location: Dallas, TX

Full time/ Onsite

We at Coforge are hiring IBM Operational Decision Manager (ODM) with the following description:

Crew Manager and Recover Manager Business Analysts are members of a techno-functional team specialized in implementing and delivering Crew Manager, Recover Manager and other airline operations management solutions / modules as part of the Crew Manager suite for various airlines across the world. Delivery Business Analyst will also be the Subject Matter Expert on these solutions and will be involved in training airline analysts on the tools and ensure the product is adopted effectively and efficiently by the airline.

The holder of this position will be required to handle requirements to solve complex business problems using different technology and system views in one or more assigned functional areas of crew domain. The suitable candidate for this position should meet one of the following criteria:

• Good Airline/Crew Domain Knowledge + Good ODM (IBM Operational Decision Manager) knowledge  Ideal Candidate

• Exceptional Airline/Crew Domain knowledge + Good Java/Python/Angular/React/C++ knowledge + Interest to learn and code rules in ODM (IBM Operational Decision Manager)

• Exceptional Airline/Crew Domain Knowledge + Interest to learn and code rules in ODM (IBM Operational Decision Manager)

Responsibilities:

• As a team lead of cross functional SCRUM team, the candidate will work with all team members on delivering high quality software: well-designed, efficient, and testable business rules code using ODM (IBM Operational Decision Manager).

• Gather requirements from the customer directly or from aviation regulatory body websites, interpret them into system requirement, document them, code business rules using ODM (IBM Operational Decision Manager), create and test scenarios, write automation scripts and deliver the business rules to the customer.

• Work on high value (revenue) projects with large scale customer impact and showcase ability to operate under limited direction and minimal oversight. Display ability to delineate requirements to solve complex business problems using differing technologies and system views across multiple functional domains (within company and between company and its customer) on high profile and/or mission critical efforts and projects.

• Exhibit in-depth knowledge and showcase the ability to represent all customer and industry needs; typically lead and coach a team of subject matter experts and help them to upskill.

• Support continuous improvement

o Investigating alternatives and technologies

o Analyzes Production logs & defects and recommends corrective action

• Think from a customer perspective and creatively solves real user problems.

• Work closely with customers, both remotely as well as on-site, to train, extract and define business requirements.

• Work closely with internal stakeholders to successfully implement Crew software systems within the planned duration and budget.

• Develop a thorough understanding of the application’s user interface, both from functional business and technical process standpoint, in order to implement, install and help in solution adoption and integration into customer’s business processes.

• Participate in Interactive Pilot Assessment (IPA) meetings & other project related workshops / meeting to understand customer's business processes and demo application functionality as well as business rules scenarios to the customers.

• Test and document new releases and/or new or change functionality in modules.

• Ensure that approved methods, processes, and tools are consistently used.

• Demonstrate effective teamwork skills.

Skills / Experience:

Preferred Experience / Skills:

• Candidate should meet one of the following criteria

o Over 5 years of Airline/Crew Domain Knowledge + Over 5 years of ODM (IBM Operational Decision Manager) knowledge  Ideal Candidate

o Over 7 years of Airline/Crew Domain knowledge + Over 5 years of Java/Python/Angular/React/C++ knowledge + Interest to learn and code rules in ODM (IBM Operational Decision Manager)

o Over 10 years of Exceptional Airline/Crew Domain Knowledge + Interest to learn and code rules in ODM (IBM Operational Decision Manager)

• Bachelor's degree or equivalent technical experience strongly desired.

• Proven Analytical skills.

• Good understanding of database concepts and working knowledge of SQL & basic understanding of Linux and Windows Platform.

• Basic knowledge of Unix commands.

• Advanced knowledge of Microsoft Excel and PowerPoint.

• Must be organized and be able to multi-task and work in all areas as needed.

• Prior experience/knowledge on Cloud (AWS and Azure) platform is an advantage but not required.

• Proficient English written and oral communication skills. Command of a second language is an advantage.

• Identify problems and be able to determine when appropriate escalation is required.

• Must be willing to travel 10-35% of the time.

Preferred Technical Skills: