Job Description We are looking for a System Administrator I to join our team! The ideal candidate has demonstrated experience supporting medium to large organizations, cloud infrastructure management, a solid understanding of network security, and a desire to stay current with recent technology solutions. As a System Administrator I here, you will play a crucial role in maintaining and optimizing our Corporate IT infrastructure. To be successful in this role, you must be a motivated self-starter and resourceful learner, possess strong customer interaction and problem-solving skills, and be able to prioritize multiple requests and work assignments.
Responsibilities
- Perform infrastructure system administration tasks, including user/group administration, security permissions, group policies, endpoint security.
- Maintain Corporate IT infrastructure requirements including Windows and Apple laptop and desktop computers, servers, phone systems, and security updates.
- Provide on-going operational support including operating systems releases, upgrades, service pack installations, bug fixes, security updates, and any system change activities.
- Interact with Corporate IT Helpdesk team and be an escalation point when needed.
- Collaborate with cross-functional teams to implement and support technical projects, including system upgrades and migrations.
- Perform routine/scheduled audit of the systems, including backups.
- Document system configurations, procedures, and troubleshooting steps to help maintain a comprehensive knowledge base.
- Managing, supporting, and improving existing systems.
- Participate in troubleshooting and root cause analysis for security events.
- Work closely with contractors and outside vendors to plan and complete projects.
- Research and implement new technologies with a security mind-set, as they align with organizational strategic goals.
- Performing other duties as required.
Qualifications
- Expert understanding of administrating and resolving endpoint patching and security.
- Expert knowledge and experience in automation & scripting (Bash, PowerShell, etc.)
- High proficiency in MDM platforms like JAMF or ManageEngine
- Proficiency in operating systems (e.g., Mac & Windows).
- Basic understanding of cloud computing platforms (e.g., AWS, Azure, GCP).
- Experience with enterprise backup and recovery procedures, system performance monitoring tools, and active directories.
- Experience working in the framework of ISO and SOC2 requirements.
- Excellent verbal and written communication skills.
- Ability to prioritize a wide range of workloads with critical deadlines.
- Capable of multitasking in a fast-paced environment.
- Ability to travel to off-site locations.
- Availability outside of working hours to resolve emergency issues promptly.
- Bachelor’s degree in Computer Science, or equivalent experience.
- Minimum 2 years progressive, relevant IT experience as a system administrator.
Tools
- Active Directory
- Azure AD
- Zendesk Ticketing System
- Atlassian Products: Jira & Confluence
- JAMF, ManageEngine, Absolute
- Sophos/CrowdStrike
- Okta
- Microsoft 365
- Proofpoint
- Remote Desktop/VDI/VM
Compensation
In the spirit of pay transparency, we are excited to share the base salary range for this position is $63,900 - $95,900, exclusive of fringe benefits or potential bonuses. This position is also eligible for a fixed bonus of $5,000. If you are hired at Payscale, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package (more information on benefits listed below).
As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees, and businesses get pay right and to make sustainable fair pay a reality. Empowering 65% of the Fortune 500, Payscale provides a combination of diverse and dynamic data sources, experienced compensation services, and scalable software to enable organizations such as Panasonic, ZoomInfo, Chipotle, AccentCare, University of Washington, American Airlines, and PetSmart to make fair and appropriate pay decisions.
Pay is powerful. To learn more, visit www.payscale.com.
Location
Payscale has an employee centric remote-first model that provides you the flexibility to do your best work in a space that supports you, while also finding time to collaborate in person for the moments that matter.
In our remote-first model, employees can work from the location that works best for them. We do not have centralized corporate offices. Employees can choose to work from home, in company-paid co-working spaces, or any combination of the two that best suits their unique needs.
If you work from home, we recommend ensuring that you can meet the following technology, equipment and workspace requirements:
- High-Speed Internet - A stable broadband or fiber connection (satellite is highly discouraged) with a minimum speed of 100 Mbps in a dedicated workspace that has a reliable Wi-Fi signal.
- Device for Multi Factor Authentication (MFA/2FA) - smartphone, tablet, etc.
When it matters (usually no more than a few times a year) we take the time to gather for in-person events.
Payscale has employees across the US, Canada, and the UK, however we are currently unable to hire in the Quebec Province, Northern Ireland, and Hawaii.
All around awesome culture where together we strive to live our 5 values:
- Respect every individual, work as a team
- Be Customer first, customer centric
- Have a Bias towards action
- Commit to excellence (we give our best everyday)
- Make Data driven decisions
Equal Opportunity Employer:
We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs.
Payscale values security and privacy. During your job application and interview process, we will never ask for your personal banking or financial information, social security number, or other sensitive information, if you are unsure if a message is from Payscale, please email [email protected]
