We are working with a leader in the healthcare space providing patients with at home and in-center dialysis. Right now, this organization is hiring for a Network Administrator.
They are ideally looking to hire a detail-oriented IT professional skilled in network and telephony support. You will troubleshoot escalated issues, coordinate assignments, and assist with projects while serving as the first point of contact for the IT helpdesk. Experience with mobile device management -Intune preferred, Meraki wireless, and cloud-based tools like RingCentral or NICE is a plus. Strong problem-solving and communication skills are essential.
This is a full-time, onsite position located in Plano, TX
Required Skills & Experience
- Troubleshooting network and telephony issues
- LAN/WAN, routing, and switching knowledge
- VOIP telephony and Meraki wireless experience
- Mobile device management experience – Intune preferred
- Network outage response and basic troubleshooting
- Experience with ServiceNow or similar ticketing systems
- Strong communication and user support skills
Desired Skills & Experience
- Cloud-based telephony tools (RingCentral, NICE, InContact)
- Network preventative maintenance experience
- Mobile device troubleshooting and management
- Project-based network support
What You Will Be Doing
Tech Breakdown
- 60% Network & Telephony Support
- 30% Wireless & Device Management
- 10% Cloud-based Tools
Daily Responsibilities
- 70% Hands-on troubleshooting and support
- 20% Network and device management
- 10% Team collaboration
The Offer
You will receive the following benefits:
- Medical, Dental, and Vision Insurance
- Vacation Time
- Stock Options
Posted By: Jillian Freesman
