Description
COMPANY OVERVIEW
CentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care provider and Federally Qualified Health Center (FQHC) with multiple locations throughout San Antonio and the New Braunfels area. Over the past 50 years, CentroMed has changed lives while remaining dedicated to the mission and vision of being a premier healthcare provider in the community. Join our team of dedicated professionals in providing comprehensive care and quality customer service to our community.
Founded in 1971 by CEO and President Ernesto Gomez, PHD, CentroMed has grown from a community-based program focused on providing culturally competent care for underserved populations, to a network of high-quality healthcare clinics across San Antonio and New Braunfels providing full- service health and dental care to all populations, regardless of income limitations.
We are a mission focused organization that wants to be the heart of our communities. We invite you to visit CentroMed and discover how we can be your medical home.
MISSION
We improve lives through improving the well-being of families through high quality, compassionate health care.
CORE VALUES
RESPECT We treat all persons with dignity and compassion
INTEGRITY We build trust through honesty, word and deed
EXCELLENCE We use best practices to deliver exceptional quality care
AFFORDABILITY We manage resources to provide affordable health care
TEAMWORK We work together as a team in the interest of patient care
COMPREHENSIVE BENEFIT PACKAGE
- Competitive Compensation
- Health, Dental, Vision & Life Insurance
- Retirement Plans 403(B)- Company Match Contributions
- Basic Life Insurance
- Basic Life Insurance for your Spouse & Children
- Short & Long-Term Disability
- Flexible Spending Account (FSA)
- Wellness Employee Assistance (EAP)
- Travel Reimbursement
- Critical Illness insurance, hospital indemnity, accident insurance - These are additional benefits that fit your needs & lifestyle & help you feel extra protected
- Additional benefits include: 6 paid company holidays, plus (2) extra floating holidays, paid time off/ vacation time, career development opportunities and many other benefits in a collaborative culture that focuses on work life balance, innovation, & teamwork.
- Benefits start after 30 days
- Fun & Energetic, Family-Based Environment
Job Summary
Responsible for planning, implementing, maintaining and controlling all activities of the Information Technology department in conjunction with the AVP/Assistant Chief Information Officer to ensure the effective, efficient and secure operations of all computer systems.
Duties And Responsibilities
- Provide organization employees with top quality, consistently available support for computer systems and hardware, and for the electronic health record/practice management systems
- Procure, install and maintain all computer hardware, software, licensing, and all other products and supplies necessary to keep computer systems operational, and fulfill managements requests for computer support.
- Perform regular audits to ensure information systems are secured and accessed only by authorized users.
- Maintains network security and privacy of all agency data consistent with HIPAA, HITECH Act, Joint Commission, and other applicable regulations.
- Evaluate new equipment, software and processes continuously, and recommend and implement changes as appropriate.
- Provide organizational education on IT policies and security initiatives.
- Works in conjunction with the AVP|ACIO to perform security risk analysis and address or mitigate issues identified.
- Maintains disaster recovery plan, including provision of backup of all computer systems in case of system failure or disaster.
- Coordinate with applicable management personnel and vendors on project planning, project implementation, and status reporting.
- Train, coach, counsel, discipline, and evaluate employees in the IT Technology department.
- Demonstrate ability to provide excellent customer service.
- Abide by policies and procedures dictated in the Employee Safety Handbook.
- Participate in the agency’s Continuous Performance Improvement Program.
- Ensure the protection and security of all personal, confidential and identifiable information in a professional and responsible manner and carry out all measures to prevent from unauthorized disclosures. Demonstrating and maintaining the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA).
- Assists in training new employees in performing their job duties as requested.
- Performs all duties in conformance to appropriate safety and security standards.
- Performs other duties assigned.
Requirements
QUALIFICATIONS:
Education
Bachelor's degree in information management field OR Six years as Systems Administrator
Required
Experience
- Hardware and software computer proficiency
- Excellent interpersonal and communication (verbal and written) skills
- Demonstrated ability to lead people and achieve results
- Ability to organize and manage multiple priorities
- Analytical and interpretation skills including financial and operations data
- Proficiency in Cisco Networking environments LAN | WLAN | UCCX
Preferred
- General experience working in a health care setting
- Experience with NextGen or other electronic health records systems
- Crowdstrike EDR/MDR solutions
- Cisco ISE, DNA Center, DUO, and AMP endpoint protection
- MFA protocols
- M365 suite and applications
- CCNA, CCNP or CCNE
Physical Requirements
Other Bilingual/Bicultural (preferred)
- Must be able to perform the essential functions of the position.
- Must be able to deliver excellent customer service, externally and internally
- Must be able to meet the attendance requirements of the position.
- Work must be performed at designated on-site location(s)
- Must not pose a threat to the health or safety of other individuals in the workplace.
- Physical ability to lift up to 20 pounds unassisted.
CentroMed is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
