Summary
Manages and maintains Air Hydro Power’s network services, Microsoft server environment, IT infrastructure and LAN/WAN devices by performing the following duties.
Duties and Responsibilities:
Primary:
Provides network devices, access and resources for all static and dynamic users.
Develops and communicates standards for use, network security, and operation of all network infrastructure, endpoints, and data.
Develops and Maintains Air Hydro Power’s servers, user environment, authorized users, Active directory, and network security.
Monitors, collects, analyzes and reports network and memory utilization.
Develops, implements, test, and records disaster recovery procedures.
Test Installs and monitors software patches and upgrades.
Communicates with other departments to report and resolve software, hardware, and operations problems.
Designs, specifies, configures, installs, and maintains necessary hardware and software for all Air Hydro Power’s locations.
Develops and implements policies and procedures related to the hardware and software use, support, security, and backup.
Secondary:
Trains users on software and equipment usage.
Responds to the needs and questions of users regarding the operation of various software programs.
Consults with department managers to develop system solutions consistent with organizational objectives.
Upon Request:
Researches and evaluates upgrade paths and new technologies.
Obtain quotes and coordinates activities of hardware, software, support, and training vendors.
Cross train on and support other functions within the IT department, which could include our hosted servers, ERP system, transmission of data, the integration of software systems and webstore.
Some Travel is required to other Air Hydro Power locations, as needed.
Competencies To perform the job successfully, an individual should demonstrate the following competencies:
Analytical | Problem Solving | Reasoning Ability
Oral & Written Communication
Technical Skills | Project Management
Interpersonal Skills | Teamwork | Customer Service | Delegation
Leadership and Vision
Education, Training, and/or Experience
Two-year certificate from a college or technical school; four years related experience and/or training; or equivalent combination of education and experience. Current Certifications (A+, Microsoft, Cisco, VM, Security) are a plus.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Computer Skills
To perform this job successfully, an individual should have knowledge of Accounting software; Database software; Development software; Internet software; Project Management software; Spreadsheet software and Word Processing software. To have a knowledge of XML and/or JSON, SQL, C# and/or Visual Basic and other coding languages.
