Description
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DEFINITION
Under general direction, administers local, wide area, and virtual private networks; evaluates, plans, designs, and implements information systems; installs, configures, troubleshoots, and maintains computer and network hardware and software; provides technical assistance to users; and performs other duties as assigned.
DISTINGUISHING CHARACTERISTICS
This single position classification has responsibility for the administration of the City’s network functions. This classification is distinguished from the Information Technology Technician in that the latter is a technical support position which assists in the maintenance of networks and computers and resolves the day-to-day occurrences and issues. It is further distinguished from the Information Technology Manager in that the latter has overall management responsibility for all aspects of the Division’s functioning including staffing, long-term planning, the overall budgeting, and contract management.
SUPERVISION RECEIVED
General direction is provided by the Information Technology Manager.
SUPERVISION EXERCISED
May provide lead direction and/or supervision to technical staff.
Examples Of Important And Essential Functions
Operations Functions
Implements and maintains network infrastructure, including LAN, WAN, and VPN; configures and supports network hardware such as routers, switches, and firewalls; ensures network security by maintaining firewalls; manages cloud-based networking, including virtual networks, VPNs, and connectivity to on-premises infrastructure; evaluates, plans, designs, and implements information systems; monitors system usage and performance; installs and configures computer and communications hardware and software; troubleshoots on-premises network issues; provides network support and resolves connectivity issues; provides support for cloud-based applications and services; executes cloud migration projects; ensures cloud security by managing security policies and procedures; works with cybersecurity teams to ensure cloud security and address vulnerabilities; provides on-call technical support; and provides computer training.
Administrative Functions
Participates in short and long-term planning for information systems, including needs assessment and capacity planning; implements monitoring, logging, and alerting solutions for cloud environments; maintains documentation for network and cloud configurations and procedures; prepares, maintains, and monitors budgets; coordinates and schedules services between departments, vendors, and contractors; prepares and monitors proposals, contracts, agreements, and leases as needed; develops and maintains system policies, procedures, and documentation.
Job Related And Essential Qualifications
Demonstrated Knowledge of:
Network and computer operating systems; project management principles and practices; principles, practices and effective methods of supervision; network and computer hardware, software, and standards; principles of computer systems design, operation, and control; data communications, including local and wide area networks and virtual private networks; security systems and procedures; diagnostic hardware utilities and testing equipment; personal computer and network software packages; and disaster recovery and prevention methods and procedures.
Demonstrated Skill To
Administer local and wide area networks; plan, manage, and implement complex projects; establish and meet short and long term goals and objectives; troubleshoot network and computer hardware and software problems; set priorities and organize work; communicate effectively both orally and in writing; provide excellent customer service; work independently; reason logically and make sound judgments; tolerate interruptions and work well under pressure; meet deadlines; organize and maintain accurate records and files; and exemplify an enthusiastic, resourceful and effective customer service attitude with those contacted in the course of work.
Ability To
Effectively work as part of a city-wide team; develop and maintain effective relationships with those contacted in the course of work; identify opportunities for improving service, systems, and procedures; keep abreast of current computer technology, practices, and procedures; learn computer related tasks specific to the City of Livermore; learn and understand principals, procedures, and practices of the City of Livermore municipal operations.
Experience, Education, And Training Guidelines
Any combination of experience, education and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills and abilities would be:
Experience: Two years of experience in administering wide-area networks. Experience working with a Windows NT network environment is highly desirable. Additional experience with supporting Internet services and/or the HP 3000 is desirable.
Education : Equivalent to a Bachelor’s Degree in information technology, computer science, management information systems or a related field.
Training : Any recent training such as, academic courses and certification programs which are relevant to this job classification.
License : Possession of a valid California Driver's License and a satisfactory driving record, as determined by the City.
Certification : CCNA and CompTIA Net+ certificationsare required . This position may be required to pass one or more network certification exams during the probation period. May be required to pass additional certification exams in the course of employment.
Other Requirements : Willingness and ability to work the hours necessary to accomplish the assigned duties including before and after normal work hours; be on-call for technical support and emergencies; attend meetings, seminars, conferences, and training classes during work and non-work hours; travel out of town and/or out of state for several days at a time.
Special Requirements : Essential duties require the mental and/or physical ability to: work in a standard office environment; Read fine print and text on computer monitors; hear and speak to converse in person, over the phone, and over machinery noise; use fingers and hands to write, use a computer keyboard, computer mouse, and tools; bend, stoop, stretch, and reach to install, test and move computer equipment; and strength to lift and move up to 40 pounds.
Retitled from Systems Administrator to Network Engineer, 10/2024
Additional Information
Exempt.
CITY OF LIVERMORE
Benefits Summary
Livermore Management Group
Please
click here for a copy of the current Memorandum of Understanding (MOU) for the Livermore Management Group. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click
here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024
MOU TERM
07/01/2021 - 06/30/2025
SCHEDULED INCREASES
7/5/2021 2.5%
7/4/2022 4%
7/3/2023 3.0%
7/1/2024 2.5%
CAFETERIA PLAN (MEDICAL/DENTAL/VISION)
$1,950/month towards medical, dental, vision, additional & supplemental life insurance; unused balance paid in cash.
BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D)
$150,000 EE coverage, ER paid
$1,000 dependent coverage, ER paid
EE option to purchase $25,000 additional life insurance& supplemental life to $500,000.
LONG TERM DISABILITY (LTD)
60% of base monthly earnings to $6,000/month max. (180 day waiting period)
ER paid
PERS
New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340.
Classic PERS Misc Member - 2% at 60
- Member Rate = 7% EE paid
- Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24)
- 36 consecutive months Final Comp
- Sick Leave Credit
- 4th Level 59 Survivor Ben.
- Military Service Credit
New PERS Misc Member - 2% at 62
- Member Rate = 7.5% EE paid
- Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24)
- 36 consecutive months Final Comp
- Sick Leave Credit
- 4th Level 59 Survivor Ben.
- Military Service Credit
MEDICARE (Hired after 3/31/86)
EE paid 1.45%
ER paid 1.45%
RETIREMENT HEALTH SAVINGS (RHS)
City contribution of 4% of base pay into RHS account.
VACATION ACCRUALYears of ServiceTotal Accrual Per Year
180.6 hrs
2-5120.12 hrs
6-10135.98 hrs
11-15160.94 hrs
16-19180.18 hrs
20+192.4 hrs
Maximum accrual: 375 hours
HOLIDAYS
12 observed holidays
SICK LEAVE ACCRUAL
96.2 hours/year
Sick Leave Usage
- FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. Additional time upon approval of City Manager.
- PARENTAL LEAVE : 4 regularly scheduled workdays for non-birthing parentwho becomes a parent by adoption, foster care placement, or birth of a child.
- BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays forsister-in-law and brother-in-law.
BEREAVEMENT LEAVE
3 regularly scheduled workdays max for immediate family.
ADMINISTRATIVE LEAVE
80 hours per year.
PREGNANCY LEAVE & FMLA/CFRA
EE may use accrued leaves in compliance with City Rules & Regs
Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act
Deferred Compensation
ER contributes $185/per pay period, with required EE contribution of $75/per pay period
2024 Maximum
Normal = $23,000
Age 50+ = $7,500
Catchup Limits = $46,000
SECTION 125 PLAN
No ER contribution
2024 Maximum
Dependent Care*: Up to $5,000/year -- *See IRS Pub #503
Unreimbursed Medical: Up to $3,200/year
- Pre-tax Health Care Premiums
- FSA's for Dependent Care
- Unreimbursed Medical Expenses
- Other options offered by plan administrator
UNIFORM ALLOWANCE
Police Facility and Equipment Manager: $600/year (equivalent to $23.07 per pay period)
SAFETY SHOE ALLOWANCE
Following are eligible for up to $200 reimbursement per fiscal year: Assistant City Engineer, Building Official, City Engineer, Construction Inspection Manager, Inspection & Neighborhood Preservation Manager; Public Works Supervisor, Senior Civil Engineer, and Water Resources Operations Manager
SUPERVISORY DIFFERENTIAL PAY
Minimum of 10% above base salary of non-mgmt subordinate, 7.5% above mgmt subordinate
ACTING PAY
If work minimum of 5 consecutive calendar days, paid @ lowest step of higher class with at least a 5% differential. If assignment > 12 months, optional increment of up to 7% or max of the range, whichever is less.
SPECIAL PROJECT PAY
If work minimum of 30 calendar days, 5%-7% differential. If full supervisory, additional % to reflect 2.5% over highest compensated subordinate. If assignment > 12 months, optional increase of up to 7%
BILINGUAL PAY
$50/pay period
Must be certified by Department Head, approved by City Manager, and used on the job.
CELL PHONE ALLOWANCE
If approved, $40/month or$90/month.
AUTO ALLOWANCE
$250/month for Building Official, City Engineer, Housing & Human Services Manager, and Planning Manager
TUITION REIMBURSEMENT
75% reimbursement fortuition & books
For undergraduate studies, $4,000 FY max; $16,000 lifetime max
For graduate studies, $5,000 FY max; $10,000 lifetime max
LICENSES & CERTIFICATIONS
100% reimbursement for required licenses and certifications
EMPLOYEE ASSISTANCE PROGRAM
Three (3) sessions per incident per family member. Unlimited telephonic consultations.
PAY PERIODS
26 pay periods per year
ER = Employer
EE = Employee
FT = Full-Time
PT = Part-Time
Closing Date/Time: 1/13/2025 5:00 PM Pacific
