Key Responsibilities:
- System Administration:
- Manage and maintain the organization's IT infrastructure, including servers, networks, and storage systems (both on-premises and cloud-based).
- Ensure the security, performance, and availability of systems.
- Administer user accounts, access control, and permissions across systems.
- Monitor and respond to system performance issues, outages, and security incidents.
- Coordinate and manage on-site network setup and support during annual auctions.
- Willingness to travel and work extended hours to support on location auctions.
- Microsoft 365 Administration:
- Oversee and manage the M365 environment, including Exchange Online, Teams, OneDrive, and SharePoint.
- Provide support and training for end users in the effective use of M365 applications.
- Ensure compliance with M365 security, governance, and best practices.
- IT Support:
- Provide Tier 2/3 support for escalated IT issues.
- Collaborate with helpdesk staff to resolve user issues and implement preventive measures.
- Documentation & Policies:
- Maintain up-to-date documentation of IT systems, processes, and procedures.
- Develop and enforce IT policies and standards, ensuring alignment with organizational goals.
- Continuous Improvement:
- Stay current with technology trends, particularly in M365 and cloud computing.
- Identify and recommend improvements to IT systems and processes.
- Nice to Have - Migration to SharePoint:
- Plan and execute the migration of legacy on-premises file storage systems and processes to SharePoint Online.
- Collaborate with stakeholders to assess needs and design SharePoint solutions.
- Manage data cleanup, migration scheduling, and post-migration support.
- Optimize SharePoint for file sharing, collaboration, and workflow automation.
Qualifications:
- Education & Experience:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- 3+ years of experience in systems administration, with a focus on Microsoft environments.
- Technical Skills:
- Proficiency in managing M365 applications, especially SharePoint, Exchange Online, and Teams.
- Experience in migrating on-premises systems and file storage to SharePoint Online.
- Strong knowledge of Active Directory, DNS, DHCP, and group policy management.
- Familiarity with PowerShell scripting for automation and administration.
- Understanding of network protocols, firewalls, and cybersecurity best practices.
- Soft Skills:
- Strong communication and collaboration skills.
- Analytical mindset with problem-solving abilities.
- Ability to manage multiple priorities and work effectively in a dynamic environment.
- Preferred Qualifications
- Certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate, Microsoft Certified: Azure Administrator Associate, or equivalent.
- Experience with hybrid environments and transitioning to full cloud-based systems.
- Familiarity with ITIL best practices and change management.
Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
