At Agate Software, we are building a better world by revolutionizing how government agencies and nonprofits manage their grant processes. Our solutions empower our customers to maximize their resources, drive compliance, and focus on their core missions of distributing millions of dollars in funding for critical social services.
Our success is built on three pillars: Innovation, Integrity, and Impact. For over 20 years, Agate Software has been at the forefront of transformative innovation in the grant management industry. Our journey is marked by groundbreaking achievements and a commitment to pushing boundaries. By simplifying complex workflows, enhancing transparency, and turbo-charging efficiency, we enable our customers to maximize the impact of their funding.
Always challenging the status quo, we strive to set new industry standards and we are seeking the brightest minds to join us in this mission. If you're ready to apply your expertise in a dynamic, growth-oriented, mission-driven environment, read on to see how this position aligns with your skills and interests!
What We're Looking For
Agate Software is seeking a proactive and technically sharp Systems Administrator to build and maintain our IT infrastructure across both on-premises and cloud environments. You’ll be at the heart of our operations, ensuring seamless technology solutions that support our rapid growth and ambitious goals. If you thrive in a fast-paced setting and are energized by creating systems from the ground up, you’ll find a rewarding challenge here. Join us in shaping the future of grant management software, where your expertise will drive security, efficiency, and user satisfaction.
What You'll Do- Maintain & Optimize IT Environments: Manage Microsoft 365, Azure, and SQL Server, ensuring high availability, security, and performance across our cloud and on-premise infrastructures
- Ensure System Security: Proactively implement and enforce top-tier security practices, safeguarding Agate’s data and systems
- Support Seamless Operations: Monitor system performance, troubleshoot issues swiftly, and provide frontline support for hardware, software, and network concerns
- Collaborate Across Teams: Partner with our development and project teams to deploy and support applications, ensuring alignment with our evolving business needs
- Drive Technology Training: Equip team members with the knowledge to maximize their technology use, enhancing productivity and minimizing support needs
- Oversee Upgrades & Recovery: Plan and implement IT infrastructure upgrades, manage disaster recovery processes, and secure our data with effective backup strategies
- Vendor Coordination & Policy Implementation: Engage with vendors to optimize service delivery and contribute to shaping IT policies that support our high-growth, customer-centric mission
What You'll Bring- Proven Experience: At least 3 years in a Systems Administrator or similar role, ideally within a high-growth or SaaS company
- Technical Proficiency: Advanced skills in Microsoft 365, Azure, and virtualization technologies like Hyper-V, VMware, or Nutanix
- Network & Server Expertise: Strong background in on-premises server and network management, including Windows Server, Active Directory, TCP/IP, DNS, and DHCP
- Scripting & Automation Skills: Experience with scripting languages (e.g., PowerShell, Bash) to streamline and automate processes
- Problem-Solving Mindset: Exceptional troubleshooting abilities and a track record of resolving complex issues independently and collaboratively
- Adaptability & Teamwork: Ability to work both autonomously and as a vital team member in a collaborative, agile environment
What Success Looks Like- Reliable Infrastructure: Agate’s IT environment is stable, efficient, and aligned with security best practices, with minimal downtime and user disruptions
- User Empowerment: Employees are well-trained and confident in using their technology tools, reducing support requests and boosting productivity
- Proactive System Management: Potential issues are identified and addressed early, with system performance consistently monitored and optimized
- Effective Collaboration: Cross-functional teams receive seamless support, and IT systems adapt quickly to support new business requirements
- Security & Compliance: Agate’s systems are secure, with robust backup and disaster recovery plans in place, and compliance with all applicable regulations
At Agate Software you'll be part of a team that is dedicated to making a difference through cutting-edge technology and unwavering dedication to our impactful work. If you're ready to make a significant contribution to communities in need and grow your career in an inspiring and challenging environment, apply today!
Diversity Commitment:
We believe our strength lies in the diversity of our team. As an equal opportunity employer, we are committed to fostering an inclusive environment where an expansive range of ideas, backgrounds, and perspectives are the foundation for innovation. We strive to attract, develop, and retain the brightest minds from all walks of life. All individuals who embrace innovation and intellectual curiosity are invited to bring their unique personal and professional experiences to the table to enrich our creativity, thought leadership, and discovery.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
