Introduction
The Department of Information Technology (DoIT) leads the State in the creation and implementation of information technology solutions that improve IT infrastructure and government services and keep Maryland current within IT industry trends.
The individual for this position will work closely with technical leads, infrastructure and operations teams and other cross-department teams to provide end-to-end technical solutions and manage, operate, monitor, audit, secure server Virtualization assets.
GRADE
STD 0019
LOCATION OF POSITION
100 Community Place, Crownsville, MD 21032
Main Purpose of Job
Participate in the implementation, maintenance, and enhancement of DoIT’s data backup network infrastructure including Virtual appliances, Servers, backup software and related components. The engineer will also help with daily ops support including setting up backup policies, backup rotation, DR, RTO (return to operation) for new or existing customers.
The position will need to be able to operate backup infrastructure technologies, i.e. Commvault, NAS, and their configurations. Employees will also coordinate the development, implementation, maintenance, and enhancement of enterprise SFTP service platform MoveIT.
This position will be responsible for all technological duties associated with supporting Cloud Services with escalated incidents and production support issues stemming from service.desk technicians. Employees will lead the hands-on implementation in building virtual and physical appliances in the datacenter, with experience in configuring backups, disaster recovery, Active Directory and security hardening. This includes supporting a large environment of 1500+ servers within 2 datacenters and multiple storage systems.
The position will need to be able to coordinate the development, implementation, maintenance and enhancement of enterprise SFTP service platform MoveIT.
Minimum Qualifications
Experience: Five years of experience, three years of experience planning, integrating and maintaining software and hardware for local or wide area computer networks supporting 1,000 or more users and an additional two years of experience in planning, installing and maintaining data communications network lines and devices.
Notes
- Candidates may substitute completion of high school or a high school equivalency certificate and completion of a certification program in Network Administration, such as Cisco Certified Network Associate (CCNA), Juniper Networks Certification Program (JNCP) or equivalent certification program for the additional two years of the required experience.
- Candidates may substitute experience on a year-for-year basis: in planning, installing and maintaining data communications network lines and devices for graduation from an accredited high school or possession of a high school equivalency certificate.
- Candidates may substitute the possession of a Bachelor's degree in computer information technology, management information systems, or other information technology related field, to include course work in local or wide area computer network, from an accredited college or university and three years of experience planning, integrating and maintaining software and hardware for local or wide area computer networks supporting 1,000 or more users for the required experience.
- Candidates may substitute U.S. Armed Forces military service experience in Network Analyst classifications or Network Integration and Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience. Candidates substituting military experience should be honorably discharged.
Desired Or Preferred Qualifications
Two years of experience administering, troubleshooting, and upgrading backup infrastructure.
Two years of experience in maintaining and troubleshooting VMWare environment.
Special Requirements
Employees in this classification may be subject to call-in 24 hours a day and, therefore, may be required to provide the employing agency with a telephone number where the employee can be reached. Employees may be furnished with a pager or cell phone.
Applicants for this classification may handle sensitive data. This will require a full scope background investigation prior to appointment. A criminal conviction may be grounds for rejection of the applicant.
Employees may occasionally be required to travel to field locations and must have access to an automobile in the event a state vehicle cannot be provided. Standard mileage allowance will be paid for use of a privately owned vehicle.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
Benefits
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.
For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.
