Company Name: Sequence Inc.
Company Address: 2100 Gateway Centre Blvd #301, Morrisville, NC 27560
Type of position: Part-time
Position Level: Entry
Website: www.sequenceqcs.com
Position Schedule: M-F (25 hours a week.) Ability to work a minimum of a 4-hour shift
Salary Range: $25-$30Hr
Projected Close Date: December 26, 2022
If interested in this position please apply below:
Job Description:
Thank you so much for your interest in Sequence! We do our best to contact as many applicants as possible, but only those selected for an interview with our Talent Acquisition team will be contacted at this time.
We are currently looking for an experienced IT professional on a part-time only basis to support corporate headquarters and remote staff. This position will be accountable for case management, network support and maintenance, hardware and software support, department projects and ongoing partner support.
This position will be responsible for the day-to-day management of specific project activities and deliverables, including, but not limited to:
Essential Functions and Responsibilities:
Case Management – responsible for all IT case issues
Ability to work with and clearly communicate to all levels of employees
Troubleshooting ability for any general application
Manage daily support issues via case management system.
Manage all cases from inception to completion
Onboarding/offboarding – management of system accounts and access.
Network Support and Maintenance
IP Telephone system support
Firewall – DHCP (Palo Alto)
Port Configuration and Maintenance of Switches
Employee Asset Management
Physical asset setup & deployment
Software application management
Troubleshooting
Internal Department Projects
Platform software implementation and configuration for training/documentation
Other duties as assigned
Minimum Requirements:
Ability to work an average of 25 hours per week
Ability to work a minimum of a 4-hour shift
A solid understanding of security fundamentals and secure networks
Experience with virtual machines and cloud-based technologies
Hands on administration of windows systems and networks
Ability to develop and manage strong relationship
Strong customer focus, ownership, urgency and drive
Willingness to update and maintain knowledge by participating in educational opportunities and maintaining personal networks
Preferred Experience:
Network + Certification, MCSA, MCSE, MCP or other relevant certification
Understanding of how to write and maintain standard operating procedures (SOP)
Hands on exposure with firewalls, switches, and hardware configuration
Experience in the following environments: WordPress, NetSuite, Dayforce, HubSpot, Microsoft, AWS, Office (focus on SharePoint), Adobe, and familiar with Backup Software
About Us:
Sequence Inc. is a total quality solutions provider to Pharmaceutical, Biotech, Life-Science industries. United with our clients, we strive to provide services that result in deliverables of the highest quality. Through our knowledge, experience, and integrity we offer a level of service that is unsurpassed industry-wide (full-lifecycle). We specialize in providing excellence in Engineering, CQV, and Quality & Compliance.
Our employees embody core values that strengthen our culture and guide our overall success. The ability to maintain a selfless Attitude creates a respectful environment where ideas are shared and valued. Our teams possess the technical proficiency to do the work and the Aptitude to continue learning, growing and stretching their potential. Our unstoppable Initiative and willingness to get things done using new ideas grows our capabilities and drives our future achievements.
