We are seeking a detail-oriented, thorough, and organized IT Systems Technician to join our growing team. In this position, you will play a key role in providing support for all areas of IT. You will update systems, troubleshoot problems, and provide hands-on support for IT issues within our organization.
Duties and Responsibilities
- Keep systems up to date through operating systems upgrades
- Provide support in multi-site office and manufacturing environment
- Provide support in a shop floor manufacturing environment with computer-controlled equipment
- Monitor networking equipment and servers
- Assist with the design, implementation, and ongoing support of new software and features
- Monitor web performance, network availability, and security
- Oversee troubleshooting for system errors
- Provide helpdesk support for network issues
- Provide technical support either by phone, remote access or site visits as needed
- Respond to IT issues, hardware maintenance, software, networking, etc.
- Evaluate connectivity issues, equipment, and software
- Modify configurations, utilities, software, etc.
- Set up equipment for new users
- Install, test, and monitor servers, firewalls, and new software
- Perform data backups
- Install and update network system improvements as needed
Assist with Servers, LAN/WAN technologies, computer repair/troubleshooting software, networks virus protection, Wi-Fi technology, and more
