As a Network Engineer at Modern Woodmen, you would be responsible for the full life cycle of our network infrastructure. This would include actively participating in the daily operational activities and support of the Network Services team, which includes providing proactive maintenance and performing independent complex troubleshooting.
Modern Woodmen of America is the nation’s third largest fraternal benefit society with assets over $17B. Fraternal benefit societies are unique membership organizations with peculiar names that pair the “member owned” characteristic of a mutual insurance company with the “social mission” characteristic of a service organization. They unite individuals with common bonds, provide a variety of life insurance and investment products, and form one of the nation’s most effective volunteer networks.
Responsibilities:
- Design, install and configure complete network infrastructures.
- Maintain servers and systems for optimized performance.
- Support, administer, optimize, and secure server and network technologies.
- Write scripts and automate processes where possible.
- Ensure that operational aspects are covered in relation to system backup and recovery processes and procedures.
- Document and create policies and procedures to facilitate knowledge sharing and efficient administration of systems.
- Monitor and tune system hardware and software to achieve optimum performance levels.
- Diagnose and troubleshoot operational and performance issues.
- Participate in capacity planning for the network and network services to maintain adequate performance levels for Modern Woodmen.
- Mentor, coach and train less experienced members of the team and user communities.
- Provide Help Desk support for network infrastructure and server related incidents.
- Participate in occasional night and weekend work as required to implement changes during designated change windows.
- Participate in live site support and incident resolution that may include on-call rotation (24x7).
- Create and maintain relationships with software, hardware, and third-party vendors.
- Monitor and maintain software licensing and maintenance agreements.
- Research emerging technologies and maintain up-to-date knowledge on vendors and their product lines.
- Contribute to the development of goals, policies, and procedures for the Network Services team.
- Assist Network Services Supervisor with annual planning and budgeting.
What we need:
- Bachelor’s degree in computer science, computer engineering or a combination of education and experience.
- Experience related to job title.
- Self-starter with excellent listening and interpersonal skills.
- Extremely detail orientated for all responsibilities.
- Display work behaviors of high integrity and honesty.
- Able to take direction and follow established processes and procedures.
- Excellent verbal and written communication skills.
- Demonstrate a high level of problem solving and analytical skills.
- Working knowledge of the following technologies preferred:
- Network infrastructure, cloud infrastructure, security, and server administration.
- Cisco/Arista: routing, switching, and wireless.
- Meraki: MX, MS, and MR.
- Firewalls: Palo Alto (network), VMware NSX (distributed), Windows Defender (host).
- Load Balancers: F5, NSX, and Azure.
- VMWare technologies: vSphere, NSX, Cloud Foundation, and Aria Operations.
- Microsoft technologies: Active Directory, PowerShell, O365, and Azure.
- Backup & Storage technologies: Pure, NetApp, and Rubrik.
- VoIP technologies: Microsoft Teams and E911.
- APIs, scripting languages, configuration management, automation, backup/recovery, and disaster recovery.
What we offer:
- Pay: The annual pay range for this position is $83,000-$106,000. The specific rate will depend on the successful candidate’s qualifications and prior experience. Candidates outside of the range are encouraged to apply, and will be considered based on experience, skill and education.
- Work Arrangements: This is a full-time hybrid position: 37.5 hours per week (7.5 hours per day), Monday- Friday, with flexible start time between 7:00AM-9:00AM. Hybrid positions work at least 3 days in office and the remaining days each week working from home. Employees beginning to work in a new hybrid role will be asked to work on-site (5 days a week) during the initial training period which may be up to 1 year.
- Stability: Modern Woodmen has been Modern Since 1883SM and exists for our members. We make long-term decisions that provide stability to our employees, financial representatives, and members.
- Respect for Personal Time: We offer vacation, sick leave and 11 paid holidays. We value your time outside of work and offer careers that blend work and life well.
- Professional Growth: Benefit from our commitment to employee development which includes educational offerings to enhance your knowledge of our industry.
- Great Culture: We build strong working relationships across our organization through collaborative work and volunteer opportunities.
- A Beautiful Office: Enjoy a beautiful view! Our home office, located in downtown Rock Island, IL, has a lovely plaza overlooking the Mississippi River.
- On-site café: Our employees can purchase a variety of breakfast, lunch, and beverage options at Café 1883.
- A Thriving Local Community: Not from the Quad Cities and hesitant to consider relocation? Give it some thought. The Quad Cities offers an idyllic Midwestern lifestyle along the mighty Mississippi and consistently ranks at the top of the list for quality of life and cost of living. It’s home to more than our share of artists, festivals, and fun in every season. There’s even an “ale trail.”
- Exceptional Benefits: Our comprehensive benefits package is designed to support your health and financial well-being. Benefits include:
- Company-paid retirement plan
- Matching 401(k) Plan
- Medical, Dental, Prescription drug Insurance. We pay 100% of employee health insurance premium and 50% of employee dependents’ premiums.
- Group Term Life Insurance
- Long-term and short-term disability.
- Voluntary benefits: Vision, Flexible Savings Accounts, Accident Insurance
Modern Woodmen is an equal opportunity employer. Modern Woodmen is committed to providing a respectful environment where each person’s diverse opinions, attitudes, attributes, and feelings are respected.
