The NYCHA IT Department seeks a motivated, highly skilled Senior Network Engineer to join the New York City Housing Authority (NYCHA) as it scales and fortifies its network infrastructure. NYCHA’s IT Network and Telecommunications Unit supports network connectivity to the nation’s largest public housing authority, covering 335 developments in the five boroughs with over 540,000 residents.
As part of the NYCHA NextGen Initiative, the size of NYCHA's public-facing Internet and supporting environment has grown considerably and will continue to increase significantly in size and complexity. NYCHA is actively introducing new applications as well as incorporating cloud-based initiatives into the NYCHA network environment. The Senior Network Engineer, under direction with latitude for independent judgement, will play a lead role in the design, implementation and ongoing support of these efforts. As a key member of the Network and Telecom Unit, this role contributes to the development and execution of the enterprise-wide network strategy and is responsible for ensuring network technology at NYCHA remains scalable, sustainable, resilient and redundant to support NYCHA business operations.
The candidate should have the active Check Point and Palo Alto Certifications as well as Citrix NetScaler experience; no less than 5 years of experience supporting infrastructure-based security appliances within an enterprise level environment; and extensive engineering level hands-on experience in designing, installing, configuring, managing and supporting Check Point, Palo Alto and Citrix NetScaler security network appliances.
Responsibilities for the Senior Network Engineer will include, but are not limited to the following:
- Provide hands-on role in network technologies and systems, such as: Cisco routers, switches, and firewalls; Checkpoint firewalls and NetScaler load balancers; AWS, Azure and OCI-based cloud networking; Network appliances; and knowledge of Microsoft and Unix/Linux VM systems.
- Act as a Subject Matter Expert on new technologies, trends and upgrades to ensure NYCHA and its network engineers are up to date on all newer technologies.
- Act as a Senior Technical Hands-on Resource to implement network-related designs, builds and changes.
- Design and engineer network solutions to meet the needs of NYCHA IT and other NYCHA departments in support of its residents.
- Serve as Lead for critical network incident response and troubleshooting incidents.
- Review change requests, monitor system implementations, and direct staff fulfilling change management assignments.
- Engineer and operate mission critical infrastructure and be responsible for the access and protection of sensitive data, systems, and networks.
- Analyze, design, implement, document and monitor infrastructure to maximize performance and capacity; ensure security and availability of data.
- Plan, initiate and implement new infrastructure or design changes.
- Plan, initiate and implement new solutions for cloud infrastructure, including network and system design and engineering.
- Assist in the development and review of technical specifications for the procurement of relevant IT systems and services, including the evaluation of vendor submissions solicited via bids, requests for information and proposals.
- Execute special projects and initiatives, as assigned.
Additional Information
1. Candidates with permanent civil service status in the title of Certified IT Administrator (LAN/WAN) L4 will also be considered.
2. NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
3. NYCHA residents are encouraged to apply.
Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.
1. A baccalaureate degree from an accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, complex IT infrastructure engineering; or,
2. A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, complex IT infrastructure engineering; or,
3. Education and/or experience which is equivalent to "1" or "2" above.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
