The ideal candidate is hardworking, competitive, and driven to succeed with a natural sense of urgency. A self-starter with a reputation for being an effective team player and team leader who proactively looks to improve and add efficiency to current processes. Exercises sound judgment in the decision-making process with a collaborative goal to provide consistent customer service.
You will be responsible for investigating, analyzing, and troubleshooting a variety of unusual telecommunications and IT conditions. A typical workday consists of overcoming problems, answering questions, and addressing needs associated with complex projects or studies to develop or alter telecommunications systems. The contractor serves as a technical Subject Matter Expert (SME) responsible for obtaining and managing current and future communications network systems, supporting White House Communications Agency (WHCA customers).