To design, install, configure, implement, and support all aspects of infrastructure environments, providing technical guidance and oversight and acts as a point of escalation and technical support. Responsible for server farms’ uptime, production maintenance, roll-out of new servers, and other critical deployments. Responsible for assisting in the support of PHC’s server applications, web servers, database servers, fax server, VOIP infrastructure, UNIX/Amisys systems environment, Pure storage array based SAN environment and other application servers, as determined by the Director of Network Operations. Assist senior team members with network, related hardware devices, and other functions. Responsible for PHC’s production network uptime and assist senior team members on heterogeneous servers backup and restores. Develop policies and procedures for various complex server operational procedures and maintain them. Practice systems change management procedures. Work with Operations and other IT staff to resolve server / network/application problems on priority basis.
