Manages and oversees a major information technology system, group, or program including staff and contract resources; plans, designs, and coordinates the maintenance of the most difficult and complex infrastructure system or computerized data processing and applications systems for large, multi departmental or county wide functions; acts as a project/team leader and technical expert in assigned area(s) of responsibility, and oversees major information technology initiatives.
Positions in this class head a major information technology section, program or initiative and may supervise lower level information technology professionals. Positions in this classification have the highest subject matter expertise for the assigned area and are proficient in project management, system development and design, GIS, infrastructure design and planning, and emerging technology development and implementation.
This class is distinguished from the:
- Information Technology Analyst IV by responsibility for a major section, program or initiative with a high level of independence and responsibility for significant resources.
Click
here for the recruitment brochure with more information.
The Ideal Candidate
Cisco Technology Expertise:
- Proven expertise in configuring, managing, and troubleshooting a wide range of Cisco networking equipment, including routers, switches, firewalls, and wireless solutions.
- Advanced proficiency in working with the latest Cisco technologies, such as Cisco ACI, DNA Center, SD-WAN, and intent-based networking solutions.
- Routing experience in BGP, OSPF, EIGRP, HSRP, QOS, STP/RSTP/MSTP
- In-depth understanding of core Routing and Switching TCP IPv4 & IPv6 protocols, DNS, DHCP, SNMP, VLAN, VPN, MPLS, etc.
- Configure and maintain Cisco Firepower rule sets for security management.
Network Design and Optimization:
- Demonstrated ability to design and implement network architectures that align with County objectives, emphasizing efficiency, reliability, and security.
- Proven experience in optimizing network performance, minimizing downtime, and ensuring seamless connectivity.
- Have experience designing, implementing, troubleshooting, and managing various networks, topologies, firewalls, Virtual Local Area Networks (VLANs), Cisco hardware and security mechanisms.
Security and Compliance:
- In-depth knowledge of Cisco security solutions and protocols, including experience in implementing and maintaining robust security measures to safeguard against cyber threats.
- Familiarity with industry standards and compliance requirements, ensuring network security and data integrity.
- Be able to maintain the security and accessibility of the network.
Troubleshooting and Incident Response:
- Strong analytical and problem-solving skills with a track record of effectively diagnosing and resolving complex network, communication, and hardware issues.
- Experience in developing and implementing incident response plans to minimize the impact of network disruptions.
- Have strong multitasking skills to analyze, plan, coordinate, implement, support, and administer the county-wide network that includes Transmission Control Protocol/Internet Protocol (TCP/IP), local area networks, wide area networks, wireless networks (Wi-Fi), and Virtual Private Networks (VPN).
- Understanding of the OSI model.
- Familiarity with ITIL v3 standards, procedures, policies.
Team Collaboration and Leadership:
- Strong leadership skills with an ability to collaborate with cross-functional teams, providing technical leadership and mentorship.
- Self-motivated with the ability to work autonomously and make decisions based on technical confidence within mobility and core technology.
- Effective communication abilities, ensuring clear and concise documentation of network configurations and changes.
- Capability to understand County department requirements and provide tailored network solutions.
- Project management skills, enabling the successful completion of multiple projects within specified deadlines.
- Proficiency in managing external vendor services and implementation initiatives.
- Demonstrated expertise in developing and maintaining network documentation, along with establishing appropriate procedures.
- Positive demeanor for effective communication and interaction with others.
- Ability to analyze and facilitate the acquisition, installation, and application of vendor-supplied software and hardware products.
- Strong attention to detail in all aspects of work.
Essential Duties
This class specification represents the core area of responsibilities; specific position assignments will vary depending on the needs of the department.
- Coordinate the organization, staffing and operational activities for assigned information technology programs, initiatives, and projects; participate in the development and implementation of goals, objectives, policies and priorities related to information technology; recommend and implement resulting policies and procedures; identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements.
- Oversees, coordinates, and participates in organizational, operational, and procedural analyses to determine information input, work processes, and desired output for potential and/or up dated computerization for a large number of users in support of a multi departmental or county wide applications; reviews and analyzes a variety of forms, documents, reports, data output, and record-keeping requirements.
- Consults with customer/user departments and advises on the feasibility of converting systems to computerized applications; analyzes departmental and County wide operations, functions, services, interdepartmental relationships, and the information sharing needs in the development of new and/or up dated systems and procedures; recommends improvements in operations and administration of existing systems.
- Direct, coordinate and review the work plan for assigned Information Services activities; assign work activities and projects; monitor work flow; review and evaluate work products, methods and procedures; meet with staff to identify and resolve problems.
- Oversee and coordinate the implementation of information technology projects; develop priorities for assigned projects; manage projects to ensure completion in a timely manner; recommend problem resolution or alternatives to keep projects on schedule.
- Participate in the development, preparation, and maintenance of the information technology strategic plans; recommend County-wide information technology standards; evaluate and develop proposed standards for hardware, software and networks.
- Select, train, motivate and evaluate Information Services personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
- Participate in the development and administration of assigned program budget; forecast funds needed for staffing, training, equipment, materials and supplies; monitor and approve expenditures; recommend adjustments as necessary.
- Provide staff assistance to higher level management staff; participate on a variety of committees; prepare and present staff reports and other correspondence as appropriate and necessary.
- Maintains professional knowledge in applicable areas and keeps abreast of changes in job-related rules, statutes, laws and new business trends; makes recommendations for the implementation of changes; reads and interprets professional literature; attends training programs, workshops and seminars as appropriate.
Position Requirements
Education: Bachelor’s degree from an accredited college or university, preferably in Information Technology or related field.
Experience: Six (6) years of information technology systems and/or application development and support experience including two (2) years of project lead or supervisory responsibility.
Note: Additional experience may substitute on a year for year basis for the educational requirement.
LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS:
- Applicants may be required to possess a valid California Driver’s License, Class C.
- Some positions in this class will require technical certifications demonstrating expertise in specific bodies of knowledge.
Note: All licenses, certificates and registrations requisite to the position must be kept current while employed in this class. This may include the completion of continuing education units to maintain the required registration in good standing.
Supplemental Information
Selection Process
The position is open until filled and can close at any time.Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.
Qualifying Under Education - Verification of Education Required
All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment.
PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained.
How to Submit Your Documents
In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title and the recruitment number in your email or fax.
Veteran’s Preference Points
To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE).
Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons.
Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations.
Americans with Disabilities Act
It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job.
APPLICANTS WITH DISABILITIES:Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form.
This form must be received in the Human Resources Department by the application review deadline. Applicants will be contacted to discuss the specifics of the request.
