Sr. Systems Administrator

STC • Hampton, Virginia, United States • 3w ago

Description

The Sr. Systems Administrator is at the forefront of planning, operation, security, and day to day management of the STC IT infrastructure, and the design, deployment and maintenance of new technologies in support of the strategic initiatives of the STC IT department.

Essential Job Functions:
(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)

Takes part in all phases of the infrastructure system lifecycle including requirements gathering, hardware design, software deployment and configuration, testing, commissioning, cutover, integration, documentation, and ongoing maintenance.
Configures and deploys hardware including servers, storage, networking, end-point devices, etc. at all STC sites as needed to support ongoing projects and initiatives.
Deploys and configures operating systems, services, and applications on existing infrastructure in support of the agency’s line of business applications.
Builds out, tests, and commissions virtualization solutions utilizing VMware vCenter, or Microsoft Azure IaaS platforms.
Implements software and firmware updates in accordance with the manufacturer guidelines.
Establishes and maintains cyber security posture for entrusted systems through application of sound cyber security engineering principles such as implementation of access control, utilization of least privilege principles, central authentication mechanism deployment, as well as following vendor recommendations.
Monitors internal system operations, troubleshoots and repairs system accordingly.
Takes a leading role in the Incident Response activities including identification, stabilization, resolution, documentation, and closure as per established guidelines.
Performs after-hours “on call” duties as per established policies and rotation schedule.
Implements, tests, and provides ongoing support for the backup solutions using “backup to disk” and “backup to cloud” methodologies.
Configures endpoint antivirus protection, intrusion detection systems, host firewalls; integrates with security systems; establishes log collection.
Develops and maintains System Design Documentation, Tailored Procedure Documents, and other supporting documentation.
Performs advanced Office 365 administration tasks, including Exchange, OneDrive, Teams, etc.
Monitors various system logs for problems or unusual behavior.
Follows principles of Project Management, Change Management, and Configuration Management.
Remains a cyber security practitioner at all times.
Manages records created and received in compliance with STC Quality Management Systems Policies and Procedures.
Performs other duties as required by the Quality, IT, and Security Manager.

FLSA Status:

Exempt

Requirements

Required Knowledge, Abilities and Skills essential to Job Functions: Apply critical thinking to quickly identify problems and implement solutions with minimal downtime. Utilize software and hardware diagnostic tools to identify, diagnose, and repair complex problems affecting system availability and performance. Be able to qualify decisions with solid reasoning and justification. Ability to multitask and perform a multitude of administrative and engineering tasks at one time unsupervised. Effectively collaborate in a team environment or work independently as needed. Provide mentorship to others and perform knowledge transfer as required. Maintain awareness of advances in information technology and developments in cyber security realms. Ability to communicate effectively both orally and in writing.

Required Experience:
Over 10 years of infrastructure management and administration experience with progressively escalating responsibilities, with at least 5 years of infrastructure project implementation experience. Knowledge of networking protocols and technologies; knowledge of server hardware and troubleshooting skills; demonstrable experience with data storage systems management (SAN/NAS) and virtualization; experience in backup technologies; experience with application administration; experience establishing and supporting hybrid datacenter environments leveraging IaaS offerings (Microsoft Azure); experience in managing SaaS environments (Office 365); experience working in environments that utilized Change Management and other ITIL concepts is a plus.

Physical Demands:
Work requires high-speed operation of keyboard devices. Also requires lifting and transferring of computer equipment as needed. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.