DescriptionStaples is business to business. You’re what binds us together.
Our digital solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in technology and seek to adapt technologies to drive Staples forward. We anticipate the needs of our customers and business partners and deliver reliable, customer-centric technology services.
Staples is business to business. You’re what binds us together.
Our digital solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in technology and seek to adapt technologies to drive Staples forward. We anticipate the needs of our customers and business partners and deliver reliable, customer-centric technology services.
What you’ll be doing:
- Provide 24x7 operational support for all Staples Cloud Infrastructure and be part of the on-call rotation.
- Implement infrastructure availability and performance monitoring to ensure platform uptime and performance.
- Automate OS/security patching, Azure Kubernetes Service (AKS) cluster upgrade etc.,
- Drive production readiness “Permit to Operate” (PTO) process for the applications migrating into public cloud.
- Develop, maintain, and drive a culture of continuous enhancement for a robust knowledge management system for the Cloud Services team and its partners.
- Drive change through simplification and automation.
- Collaborate with other Cloud Engineers/Architects, SRE, Development, Release Engineering and Database teams in supporting the implementations into the cloud infrastructure.
- Support aspects of the cloud migration initiative, including its impact on infrastructure, networks, and security.
- Research, analyze, and recommend approaches for solving difficult and challenging cloud operational issues.
- Generate governance and compliance related reports to the management on as needed basis.
- Work with Staples Incident/Problem Management, Cloud provider(s) and drive root cause analysis (RCA) for any high priority issues in a timely manner.
What you bring to the table:
- Experience in troubleshooting network and security technologies (DNS, load balancing, firewalls, etc.)
- Ability to help drive the future transformation of this critical technology ecosystem.
Qualifications
What’s needed- Basic Qualifications:
- Bachelor’s degree with 6+ years of experience in IT infrastructure operations.
- 3+ years of experience in each of the following (experience may be gained concurrently):
- Linux OS administration including installation, upgrades, and patching.
- One of the following cloud computing platforms: Azure, AWS, or GCP.
- One of the following Automating infrastructure toolsets: Ansible, Puppet, or Chef.
- Supporting production systems with on-call responsibilities.
What’s needed- Preferred Qualifications:
- Experience with open-source middleware and database software (Apache, Tomcat, NGINX, Node.js, Couchbase, etc.) is a plus.
- Experience with CI/CD technologies like Jenkins is a plus.
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits
