You:You are passionate about observability, automation, and reliability. Your team can count on you to deliver creative and inventive solutions to hard problems. You are comfortable working with developers, senior leadership, and non-technical individuals to help provide value to the broader organization. You take opportunities to fix problems, mentor your peers, and step outside your comfort zone to develop your skillset.
Us:Apptio Targetprocess empowers businesses to adopt and scale agile across the enterprise. We develop Agile tool that connects teams, products, and portfolios to business objectives using SAFe, LeSS and other Agile frameworks. In the 2021 Gartner Magic Quadrant for Enterprise Agile Planning Tools report, Apptio’s recently acquired Targetprocess has been recognized as a “Leader”.
SRE Team:Apptio Targetprocess SRE team’s main responsibility is to make sure that company’s infrastructure and applications runs in a smooth and stable manner. We count on our site reliability engineers (SREs) to empower our users with a rich feature set, high availability, and stellar performance level to pursue their missions. That mostly means work proactively on system’s reliability, preventing any kind of outages, observing and keeping an eye on the key metrics, taking urgent mitigation measures when needed, assisting other teams on infrastructure-related topics.
On a typical day in this role, you will interact with Kubernetes, Docker, Helm, Elasticsearch, DataDog, Grafana, Sensu, Puppet, Ansible/AWX, AWS, Azure, Python/Bash/PowerShell, Terraform/Terragrunt. If you don't know all these tools, don't worry, we are not expecting that you know them all, we understand that technology evolves quickly.
Major Responsibilities:- Scale systems sustainably through mechanisms like automation
- Ownership of monitoring system
- Maintain services in production by measuring and monitoring availability, latency, and overall system health.
- Application expansion and horizontal scaling.
- Work closely with developers, support and QA teams on maintaining and improving the whole lifecycle of services.
- Practice sustainable incident response and blameless post-mortems.
- Provide primary operational support and engineering for multiple large distributed software applications.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
- Knowledge of configuration management tools (e.g. Ansible or Puppet)
- Experience with any scripting language (Bash, Python, PowerShell, etc.)
- Experience with containerization (e.g., Docker, Podman, etc.)
- Experience with container orchestration tools (e.g., Kubernetes, Open Shift, Docker Swarm, etc.)
- Experience with database administration and management (MS SQL Server, PostgreSQL, MongoDB)
- Familiarity with public cloud providers such as AWS, Azure, or IBM Cloud
- Experience with monitoring, observability & logging (e.g., DataDog, Prometheus, Grafana, ELK stack, Loki, etc.)
- Familiarity with RESTful systems and their APIs
- Experience with any high-level programming languages (Golang, .Net, Java, etc.) is a plus
- Fluent English language skills
- Ability to thrive in autonomy
- Experience in a large-scale, distributed Linux/Unix or Windows is a plus
- Mentoring peers and sharing skills
- Great communication skills
Other Relevant Job DetailsIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs.
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law.
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals.
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
We consider qualified applicants with criminal histories, consistent with applicable law.
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