Position Overview
The Operational Technology (OT) Solution Specialist I is an entry level position that contributes to successful completion of both company and client objectives at the project level. The primary focus is providing industrial technology solutions such as Industrial Control System (ICS) network design, industrial cybersecurity, IIOT, reporting and analytics. The OT Solution Specialist I delivers quality design, development, installation and fulfillment of processes and systems utilized for project execution.
Primary Job Function
- Participates in development and maintenance of OT solutions related to ICS networks and industrial cybersecurity lifecycle.
- Provides industrial network and cybersecurity lifecycle deliverables such as network diagrams, system architecture diagrams, zone and conduit diagrams, operating procedures.
- Tests, troubleshoots and provides solutions to technical problems.
- Writes computer software and programs as necessary.
- Able to read and interpret technical documentation (Process Control Network diagrams, schematics, manuals, etc.).
- Interfaces with the customer / vendor on project technical requirements.
- Responsible for delivery of all project tasks within allotted project budget.
- May be required to contribute to project scope and budget development.
- Promotes Project Methodology and best practices.
- Participates and contributes to the following project tasks:
- Project Kickoff
- System Design / Procurement
- Programming / Configuration
- FAT
- SAT / Commissioning
- Close-out Documentation
Secondary Job Functions:
- Participate in Automation solution projects as needed.
- Maintains awareness of future opportunities at customer facilities and informs management.
Key Competencies
- Builds rapport, mentors and manages effective teams and work groups.
- Demonstrates and fosters maturity in judgment, ethics and integrity.
- Strong decision-making skills, situational awareness and ability to perform under pressure.
- Understands others and demonstrates cognitive and behavioral flexibility (Emotional Intelligence).
- Business/Financial acumen.
- Demonstrates effective organizational, time management and planning skills.
- High level of conflict resolution skills and the willingness to make difficult decisions specific to technology or resource needs.
- Possesses an appreciation of business demands (schedule, scope, budget and customer requirements).
- Ability to analyze and evaluate work processes, workflow and budgets to maintain successful project delivery.
- Demonstrates flexibility/adaptability in changing and challenging situations.
- Demonstrates a passion for the business and its success.
- Clear and concise verbal and written communication.
- Demonstrates a focus on customer service and attention to detail.
- Demonstrates a commitment to continuous personal, peer and process improvement.
- Fosters positive energy, creativity and teamwork across all departments/locations with the goal of furthering the company values and to support the company mission.
Requirements
- Bachelor’s Degree (Electrical Engineering, Computer Engineering, Computer Science or relevant Technical degree), or a minimum of 3 years of Operational Technology or related experience (includes relevant intern, co-op, or basic work experience).
- Interest in providing highly technical solutions to the industrial sector.
- Awareness of Industrial Control System networks and protocols.
- May possess relevant intern, co-op and or basic work experience.
- Ability to travel offshore when necessary.
- Reliable personal transportation with valid liability insurance.
- Fluent in verbal and written English.
- Available for after-hour, weekend and holidays.
- Available for overnight and extended travel.
- Ability to bend, stoop, crawl, walk and push, pull or lift 50+ lbs for an extended period.
