Founded in 2018, Constructive Insurance, LLC is committed to providing innovative insurance solutions for clients who invest in single-family residential properties. As a specialty insurance broker, we see the unique needs customers have when obtaining insurance for their rental properties, we understand that every investor is unique and their insurance should work specifically for them. Our knowledge of single-family rental and fix and flip projects comes not just as an insurer but as a preferred partner to some of the country’s largest originators and services of business purpose loans. We are licensed in 50 states which means we are able to help customers no matter where their property is located.
Our company founding came about from the need to help investors protect their investments and to properly access each investor to make sure we are protecting what matters.
Join us on our journey to serve our customers and be the leader in our industry! We are looking for an
Insurance Agent to join our Constructive Insurance team.
Constructive Insurance, an affiliate of Fay Servicing, is an Independent Insurance Brokerage with offices in downtown Chicago, Tampa, FL, and Dallas, TX. We are in search of an Insurance Agent to sell Habitational Risk Insurance through our expansive network of insurance carriers. Our agency offers an excellent value proposition that capitalizes on internal relationships with hundreds of account managers and loan originators. Through these affiliations, our Insurance Agents receive thousands of internal customer referrals and live agent transfers each month to customers who are in need of our insurance products.
Reporting to the EVP, Constructive Insurance, this position is responsible for achieving individual sales targets as well as meeting agency production requirements through outbound phone calls and other proactive sales activities. The role will work with referral sources or self-generated sales opportunities to fill and maintain a sufficient sales pipeline to quote, sell, and process insurance applications that meet or exceed monthly sales goals. The Insurance Agent will be expected to issue profitable new business to achieve maximum growth, compliance, and profitability standards.
What you will do for Constructive Insurance:
- Achieve individual sales targets and agency production requirements through proactive sales initiatives, including outbound phone calls using a dialing system, and employing other proactive sales methods
- Collaborate with referral sources and generate sales opportunities to maintain a robust sales pipeline, ensuring ability to quote, sell, and process insurance applications, surpassing monthly sales goals while issuing profitable new business
- Provide exceptional customer service by responding to customer inquiries and referrals, sourced from both lead procurement through Constructive Insurance's mortgage servicing portfolio and self-sourced referring partners
- Conduct comprehensive interviews with insurance prospects to analyze household data, ascertain customer coverage objectives, advise customers on policy and coverage options, and gather all necessary information
- Maintain an in-depth understanding of insurance underwriting guidelines, policies, procedures, and regulatory requirements, adhering to the highest professional ethics and complying with all Department of Insurance compliance policies and requirements
- Stay informed about industry trends, market conditions, and competitors to identify business opportunities, continually learn about new insurance programs and product/guideline updates and participate in training sessions and workshops to enhance product knowledge, sales skills, and compliance with insurance regulations
- Coordinate with underwriters and other internal stakeholders to expedite policy issuance, endorsements, and amendments for clients, and process requests for policy endorsements and amendments as requested
- Document and maintain accurate and up-to-date client records, sales activities, and communication logs within the company's CRM system, while effectively utilizing the lead management system to track and manage leads provided on a daily basis
- Develop domain knowledge of Fay’s business to include an understanding of organizational objectives
- Maintain broad influence through ongoing development of relationships across the organization
- Ensure compliance with Fay’s policies, processes, and practices. Successfully complete all department and company required training.
- Model Fay’s Values, Operating Principles, ethical standards, professionalism, and code of conduct
What you will bring to Constructive Insurance:
- Bachelor’s degree in business or related field (or equivalent combination of years of experience with High School diploma/GED)
- Must possess an active General Lines Property & Casualty Producer License to sell commercial insurance in home state, with a willingness to acquire additional state licenses as needed
- 2+ years’ relevant sales experience
- Previous experience in mortgage, servicing, or financial services industry
- 2+ years’ experience in Insurance Sales, preferred
- 2+ years outbound call center experience in Customer Service
- Encompass experience or similar software preferred
- Active network of investor customers/ brokers a plus
- Knowledge of business structures like LLC, LP, SP, and others
- Knowledge of state-specific insurance requirements
- Strong verbal and written communication skills
- Customer service focused with strong interpersonal skills
- Collaborative work style; high team-orientation
- Open to change; agile; high learning agility
- Strong analytical skills coupled with sound judgement
- Strong problem solving abilities with ability to analyze and interpret data to identify opportunities and propose solutions
- Strong project management skills
- Strong attention to detail; strong compliance orientation; high quality of work product
- Ability to prioritize; effective time management
- Self-directed; ability to proactively ask questions and surface issues/ concerns
- Professional maturity, integrity, ability to maintain confidential data and information
- Strong business acumen; strong fiscal and technical aptitude
- Strong skills in MS Word, Excel, and PowerPoint
Equity and Inclusion are embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.
