Job Title: Enterprise Desktop Analyst
Locating: Ybor City, FL 33619 (ONSITE JOB)
Duration: 4+ Months With Possible Extension
Job Descriptions:
- Maintain and administer existing Enterprise Desktop Technology Domain (EDTD) hardware & software throughout Client.
- Participate in projects to implement EDTD technologies throughout Client.
- Provide subject matter technical assistance, knowledge transfer and mentoring to other IT Staff and other technology users for the EDTD throughout Client.
- Evaluate, recommend new or improved methods, tools or systems for the EDTD and integrate future technology solutions into the EDTD throughout Client.
- Actively steer business unit process analysis and technology decisions by providing consultation on enterprise desktop applications, technology and implementation approaches.
- Act as lead resource on projects that utilize or affect enterprise systems resources.
RELATIONSHIPS:
Key Internal: Interacts with all levels of employees throughout Client. Also has a high degree of interaction with all Information Technology departments.
Key External: Interacts with outside consulting firms, software and hardware vendors, and technical personnel in other organizations.
QUALIFICATIONS:
Education:
Required: High School Diploma or Equivalent.
Preferred: Bachelor’s degree in a computer-related field
Related Experience:
Required: Six (6) years of demonstrated technical experience in supporting or administering a relevant technology (e.g. Microsoft Windows, MSOffice, Active Directory) in a medium size corporate environment is required.
A college degree may be considered in lieu of 4 years comparable related experience.
Enterprise level certification (e.g.: Microsoft Modern Desktop Administrator, Microsoft End-Point Manager Administrator, Microsoft Orchestrator, Microsoft Enterprise Desktop Administrator) may be considered in lieu of experience or education requirements.
Knowledge/Skills/Abilities (KSA)
Required: Working knowledge and ability to support and administer most of the following Advanced Enterprise
Technology Components:
- 3rd level IT escalation support including networking, group policy, security
- Workstation Administration (e.g. Microsoft Active Directory, Group Policy, BeyondTrust Power Broker)
- Microsoft Desktop technology products (e.g. Windows 10 and higher, MSOffice, MSProject)
- System Center Configuration Manager or other Windows imaging and software deployment technologies
- Software package development and associated tools (e.g. AdminStudio, Orca)
- PowerShell expertise
- Apple Desktop technology products (e.g. OS X, iOS, Office for Mac)
- JAMF Casper Suite, or other Apple imaging and software deployment technologies
- Mobile computing (e.g. Mobile devices, Microsoft Direct Access,
- Service Management infrastructure components
- Inventory, CMDB Management (SQL, pc lifecycle management.
