Responsibilities and Tasks:
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IT Manager & Systems Administrator related tasks include, but are not limited to the following:
System Administration:
- Lead and execute various projects to ensure optimal system performance
- Set up and configure new workstations, equipment, and peripherals.
- Manage the onboarding and offboarding processes for system users.
- Regularly update equipment (switches, firewalls, access points, NAS).
- Deploy Windows & BIOS updates to all endpoints.
- Manage Active Directory.
- Facilitate onboard meetings with new employees to ensure they are equipped with the necessary IT toolsets.
- Configure, monitor, troubleshoot, and test server backups to ensure data integrity.
- Oversee and administer the VoIP phone system.
- Manage and maintain corporate, branch, and satellite office technology.
- Basic to advanced Microsoft and Linux endpoint OS administration
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Management & Security:
- Maintain and regularly test the disaster recovery plan to ensure business continuity.
- Collaborate on the development and management of the enterprise security plan alongside the IT Director and external security consultants.
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IT Inventory Management:
- Research and procure new equipment to meet the company's technological needs.
- Manage IT inventory, including tracking check-in/check-out of equipment.
- Maintain licensing compliance and ensure adequate inventory for new hires and hardware depreciation cycles.
- Conduct regular IT asset audits to ensure accuracy and efficiency.
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Day-to-Day IT Operations:
- Coordinate IT equipment setup and internet installation for new community sites and sales centers to ensure everything is up and running on time.
- Manage wired and wireless communication systems across the organization.
- Create and document internal IT procedures for use by the broader team.
- Perform regular license audits for systems like D365, Windows Server CALs, and Microsoft Office to ensure compliance.
- Stay up to date on release notes for relevant software, implementing new features, and providing necessary user training.
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IT Support:
- Serve as the primary point of contact for all IT infrastructure support, handling requests from over 60 staff members spread across multiple locations.
- Train staff on all IT aspects including cyber threat awareness and software operational training by creating documentation, videos, and hosting live training sessions.
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Additional Responsibilities:
- Take on any additional tasks or duties as needed to support the company's mission and goals.
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Skills & Requirements:
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- Bachelor's Degree or equivalent experience in IT, networking, or related fields.
- 4+ years of experience managing networks, systems, and security—bonus points for experience with Microsoft 365 and Azure or AWS.
- Problem-Solving Wizard: You tackle challenges head-on with ingenuity and an eye for solutions.
- Communicator Extraordinaire: Whether it is documenting procedures or leading a training, you are comfortable sharing technical information with the team.
- Team Player: You work well with others, share knowledge, and approach every task with humility and respect.
- Location: Crown Point, IN
- Flexibility: Must be available for occasional evenings and weekends.
- Physical: Ability to lift 40lbs and work at a computer for 40 hours a week.
Benefits
PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan.
PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future.
Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.
Equal Opportunity Employer (EEO)
PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply.
Candidate Privacy
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/ and https://peaktechnical.com/ca-residents-privacy-rights/
