The Vice President (VP) of Program Management, reporting to the COO, will be responsible for leading our Program Management Office (PMO). The VP of Program Management will utilize best-in-class program management methodologies to support the end-to-end oversight of the program strategy and management for initiating, planning, executing, controlling, and reporting, on all initiatives supported by the PMO. They will build strong relationships with leaders across the organization to ensure all projects are delivered on time and meet the expectations of stakeholders. The VP of Program Management will be a highly resourceful, self-driven individual with strong communication skills, who has the ability to partner, execute, and lead through influence and collaboration across the company to creatively solve problems and generate results.
Job Description
- Develop and maintain the Program Management Office (PMO) and support all large and complex projects that are directly tied to the organization's strategic goals.
- Assess the existing project management processes, tools, techniques, and templates and create a strategic roadmap to advance the program.
- Partner with leadership to ensure initiatives assigned to the PMO are in line with the organization's strategic goals, prioritized appropriately and business and IT resources are assigned.
- Work closely with cross functional departments to understand project requirements, align on the strategy, and formalize a project delivery schedule.
- Allocate project management resources effectively, ensuring the right skills and expertise are applied to each project.
- Oversee the end-to-end project lifecycle, across all projects, from initiation to close, ensuring projects are delivered on time, within budget, and meet business expectations.
- Proactively identify potential risks and develop mitigation strategies to minimize impact on project timelines and budget.
- Provide oversight and understanding of business process redesign and drive change to improve business outcomes.
- Foster a trusting relationship with leadership and all third-party vendors.
- Establish and rollout a formal PMO steering committee which will be used to keep all members informed and aligned on the overall progress of the program, communicate critical updates to key milestones, and address any open decisions, risks, or issues.
- Create and rollout program dashboards and other tools that demonstrate the performance of the PMO and all projects managed by the team.
- Manage and mentor a team of project managers, fostering a collaborative and high-performance culture.
- Provide guidance, support, and professional development opportunities for direct reports.
Requirements
- Bachelor's Degree in Healthcare Administration, Finance, Accounting, Business, Science, or related field.
- Minimum 5-7 years' experience working at a health plan in project management or operations
- 3+ years' experience managing large complex projects (i.e., multiple project managers, 15 plus project staff, $2 million or more project budget) required.
- Extensive working knowledge of the software development life cycle and the ability to operate effectively within the process.
- Experience implementing third-party applications.
- Experience with working cross functionally to have a holistic understanding of how the operations, corresponding processes, and technology solutions work.
- Advanced proficiency in Project Management and Process Improvement tools including Microsoft Project, JIRA, Excel, and Visio.
