We are seeking a Junior Network Engineer to join our team supporting the US International Trade Commission in Washington, D.C.
TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at www.TekSynap.com.
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RESPONSIBILITIES
The Network Engineer performs a variety of routine project tasks applied to network engineering as listed below for the US International Trade Commission. This position is required to be on-site supporting the customer in Washington, DC.
- Perform installation and integration of IT infrastructure components for Tier 2-3 support and coordinate vendor support when necessary
- Monitoring of all IT infrastructure components for performance metrics, configuration standards, and availability using management and monitoring systems
- Support rapid automated incident detection and resolution to assist in preventive maintenance
- Respond to tickets escalated from other teams and support tiers based on severity using ServiceNow
- Conduct effective troubleshooting and problem solving to minimize downtime through lessons learned and past experiences, isolate root cause, and perform corrective actions
- Create, update, and maintain Standard Operating Procedures (SOPs)
- Provide operational support of the data networks to include but not limited to WAN, Cloud, LAN (wireless and wired), Firewalls, and other components
- Support and maintain the remote access system to support remote workforce capabilities
- Perform analysis and identify bottlenecks and other problem areas and report findings to the appropriate personnel for action
- Support and maintain secure reliable network connectivity to cloud services
- Support the design, deployment, and management of new systems and services and recommend new IT systems based on documented requirements
- Provide support for Cloud computing environments including but not limited to Platform as a Service (PaaS), Infrastructure as a service (IaaS), software as a Service (SaaS), and hybrid environments
- Experience with Cloud platforms utilizing Active Directory Federation Services (ADFS) for SAML 2.0 single sign-on (SSO)
- Provide support to the Commission’s Security Operations Center for cybersecurity incidents and investigations
- Maintain current baseline configurations on all IT infrastructure components.
- Assist Government personnel to research security vulnerability resolution and remediation strategies for IT infrastructure components and IT infrastructure applications
- Participate in Change Management and Configuration Management practices, policies, processes, and procedures including developing change requests with supporting documentation and implementation of approved change requests
REQUIRED QUALIFICATIONS
- Secret Clearance
- Active IAT II certification - Security+
- At least 1-4 years of recent IT Network engineering experience
- Installation and integration of IT infrastructure components for Tier 2-3 support and coordination of vendor support
- Supporting data networks including WAN, Cloud, LAN (wireless and wired), Firewalls, and other components
DESIRED QUALIFICATIONS
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Location: Washington, D.C.
- Type of environment: Office
- Noise level: Medium
- Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
- Amount of Travel: Less than 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
Citizenship: United States
Clearance requirement: Secret
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.
