The Infrastructure Engineer is one of the resources supporting and maintaining the company's information technology operations and security infrastructure and processes; providing efficient and effective technical support service and supporting all security measures to securely manage the company's technology assets.
Essential Functions
Reasonable Accommodations Statement
In order to perform this job successfully, an individual must be able to perform the essential duties outlined below. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.
Essential Functions Statements
- Maintain and administer networks and related computing environments including computer hardware, systems software, applications software, and all configurations for Noble employees
- Maintain and administer fulfillment center-specific hardware including computer hardware, label printers, scanners, and handheld devices
- Maintain, administer, and troubleshoot infrastructure hardware, including network switches, wireless access points, firewalls, print servers, and other components when necessary
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Manage employee access to all systems in partnership with the Human Resources team
- Configure, monitor, and maintain servers and services, including Google G-Suite, VoIP Phone systems, Warehouse Management systems, etc
- Serve as lead Infrastructure and/or Security resource for key x-functional initiatives
- Design, set up, configure, and test computer hardware, networking software and operating system software.
- Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- Analyze equipment performance records to determine the need for repair or replacement.
- Maintain asset documentation and develop standard operating procedures that are shared with all Noble employees.
- Travel to various company locations to provide support when needed
- Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes
- Partner with other Infrastructure & Security resources to troubleshoot existing systems and design new systems
- Performs other duties as assigned
Position Qualifications
- Solid computer skills including knowledge of cloud computing, productivity tools, infrastructure management tools, networking infrastructure, server infrastructure, and security monitoring / remediation tools
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Ability to communicate and work cross-functionally with and strong attention to detail and project management skills
- Ability to self-motivate and problem solve in a fast-paced setting
- Ability to own Infrastructure & Security aspects of small to medium-sized projects
Education And Experience
- Bachelor's Degree in Computer Science, Marketing, or related field
- 2-6 years of work experience
- Experience in supply chain, operations, logistics, or customer service are a plus
Computer Skills
- Desktop management fundamentals and tooling
- Cloud-based hosting fundamentals
- Cybersecurity best practices
WORK ENVIRONMENT
Normal Office Conditions, may require travel
Equal Opportunity Statement:
Noble provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other protected category in accordance with applicable federal, state, and local laws. Noble complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf
https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
