!!THIS ROLE IS ONSITE!!
Job Description
Position Objective: Proactively partner with internal business customers to administer Windows devices and manager Patching\ Vulnerabilities. Work collaboratively with other IT Team members to design new IT solutions to improve business efficiency and productivity.
Information Services:
- Fix detected vulnerabilities to maintain a high-security standard.
- Stay current on IT security trends and news.
- Manage and perform Windows Server Patching.
- Prepare and execute System / Solution testing to maintain integrity of systems.
- Provide training to users of new system enhancements.
- Maintain process documentation according to policies and procedures.
Business Partnering:
- Act as a partner for IT with the Operational teams and apply most effective use of IT technology to direct business thinking.
- Identify information technology solutions to support the business strategies across all business functions.
- Work with key functional peers to identify IT needs, gathering requirements, assist in estimating project costs and schedules.
Combination of Skills & Preferred Knowledge:
- Bachelor’s degree preferably in Business Administration, or Information Technologies.
- At least 2 years related experience in the information technology industry, with emphasis in integrated business systems Microsoft Windows and patching.
- Working technical knowledge of systems development, operations support and help desk operations in support of multiple business processes.
- Understanding of patch management with the ability to deploy patches in a timely manner while understanding business impact
- Knowledge of current information technologies
- Strong analytical, problem solving, prioritization and communication skills.
- Software Documentation, Software Development Process, Software Requirements, Analyzing Information, Software Maintenance
- Teamwork
- Good written and oral communication and interpersonal relations skills.
Core Values:
- Continuously exhibit and set the example for others in display of Company values: Customer Centric, Ambitious, Proactive, Innovative, Collaborative and Accountable.
Other:
- Other Duties as assigned.
- Ability to travel 5%
Working Conditions:
- Normal office working environment.
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