Systems Administrator

Victorinox • Monroe, CT, US • 2w ago

This role provides internal and remote support for the organization. Responsibilities include efficiently installing, configuring and maintaining the company’s private and cloud IT services. The Systems Administrator will handle various tasks to maintain and administer hardware and software for servers, desktop and laptop computers, peripherals, and network devices. This position is responsible for analyzing and resolving issues related to server hardware and software. Additionally, the Systems Administrator performs daily operational support tasks, network monitoring, and provides hands-on PC and network hardware and software support for both on-site and off-site users.

REPORTING RELATIONSHIP:

Reports to: Manager of Networks

Works closely with: IT, end users of all levels, external vendors

PRIMARY JOB RESPONSIBILITIES:

Set up new servers, upgrade existing servers, and decommission expired servers
Configure, and support internal and external networks
Develop and maintain all systems, applications, security, and network configurations
Monitor and troubleshoot technology performance issues
Create and maintain a disaster recovery plan
Recommend upgrades, patches, and new applications and equipment as required
Provide technical support and guidance to users
Coordinate with Managed Service Provider to provide guidance to a wholly owned affiliate
Ensure best practices are followed for security, applications, hardware, shared storage, and network infrastructure, aligning with the global IT strategy
Utilize expertise from a wide variety of the field's concepts, best practices, and procedures to accomplish tasks
Rely on experience and judgment to plan and accomplish goals
Exercise creativity to accomplish tasks.
Engage in self-study and research to stay updated on new hardware and software

Desired Skills/Experience

Ability to move / install servers, computers, printers, monitors, and related equipment
Minimum 5 years of experience performing network assignments of increasing complexity
Bachelor’s degree in information technologies or another relevant field preferred
Microsoft certified preferred
VMware VCP-VCF certified preferred
Ability to work independently while managing time between projects and user support calls
Establish communication with supervisory and management personnel to report tasks and project status, and issues related to server or computer maintenance and support
Strong personable customer skills are desirable
Ability to communicate with end users to identify computer or network-related problems
Efficient in applying problem-solving skills to resolve technical issues
Skilled in working with a range of Information Technology vendors
Excellent oral and written communication skills
Self-motivated learner

Experience with the following products and environments: