About the Company: AKDO is a privately owned, market-leading manufacturer and distributor of natural stone, porcelain, ceramic, and glass products, including slabs, tiles, and mosaics. For the past 30 years, we have focused on top quality and consistency in both our products and our service, and as a result, we’ve emerged as one of America’s most renowned brands of luxury tile and stone.
About the Role: The Information Technology Administrator will manage and coordinate the implementation, configuration, maintenance, and troubleshooting of the network, hardware, software, and related communications systems for the company.
Responsibilities:
- Maintain computer networks and systems including software, mainframes, VPNs, routers, and other physical hardware
- Provide network, hardware, and software support with a variety of operating systems
- Install and configure network equipment to update or fix hardware or software issues
- Maintain network connectivity of all computer workstations
- Maintain servers and associated hardware, applications, services, and settings
- Monitor computer systems to improve network performance for computer systems and networks.
- Create and maintain network users/permissions along with communicating networking issues to other employees and management, especially in training new users
- Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
- Test release of products to minimize user impact and ensure compatibility
- Manage the administration and safeguarding of physical and digital assets, including files and emails
Qualifications/Skills/Abilities:
- Bachelor’s degree in Computer Science or a related field
- 2+ years’ experience in an IT administration role
- Experience with Microsoft Windows Server 2008, 2012, 2016,2019, and 2022
- Relevant industry certification. Options include CCNA, CCNP and, CISSP
- Strong understanding of computer network infrastructure
- Ability to implement, administer, and troubleshoot network infrastructure devices
- Ability to work independently under minimal supervision
- Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
- Exceptional critical thinking and problem-solving ability
- Strong interpersonal skills to assist non-technical individuals with complex technical issues
- Proficient with Microsoft Office Suite, Azure, O365, MacOS, or related software
- Broad knowledge and background on TCP/IP, MPLS, BGP, WAN, and LAN
- Experience with firewalls, Internet VPN’s remote implementation, Citrix, troubleshooting, and problem resolution is desired
- Knowledge of Sage, Salesforce, Körber Edge, and other software packages used by AKDO
- Dependable and flexible when necessary
Benefits:
AKDO recognizes that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages, and outstanding advancement opportunities. For this reason, we offer a Comprehensive Benefit Plan that includes the following:
- Medical and Dental Coverage
- Vision care coverage
- Disability insurance
- Employee life insurance
- Flexible spending accounts
- 401 (k) and company paid pension plan
- Paid time off
- Tuition reimbursement
AKDO provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, marital status, national origin, ancestry, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws, and prohibits discrimination and harassment of any type.
