About
Job Description
Computer World Services Corp (CWS) is seeking an experienced
Network Administrator
to support the installation, maintenance, and troubleshooting of agency-wide networks, including Wide Area Networks (WANs) and Local Area Networks (LANs). This role is integral in ensuring network performance, managing infrastructure, and providing production support. The ideal candidate will possess strong technical expertise in network systems and protocols and be skilled in resolving complex issues to maintain a reliable IT environment.
Key Tasks and Responsibilities
Network Installation and Maintenance
Support the installation, implementation, and troubleshooting of WANs and LANs. Assist in designing and managing WAN infrastructure, ensuring efficient operations and scalability. Provide second-level problem identification, diagnosis, and resolution of network issues. Support network cabling and infrastructure setup and maintenance. Production Support
Manage day-to-day network operations, including performance monitoring and issue resolution. Coordinate with circuit and hardware vendors for problem resolution. Escalate and communicate network status updates to agency management and internal customers. Unified Communications & Video Teleconferencing
Provide support for unified communications systems and video teleconferencing solutions. Network Performance Monitoring
Monitor network performance to ensure optimal reliability and efficiency. Manage segment provisioning, IP address allocation, Network Access Control (NAC), and IPv6 implementation. Technical Consultation and Documentation
Requirements
Provide technical advice and guidance to team members and internal stakeholders. Maintain detailed documentation of network configurations, changes, and processes. Job Requirements:
Education & Experience
Education
Bachelor's degree in Computer Science, Information Technology Management, Engineering, or a related field. Four years of relevant experience may substitute for the educational requirement. Experience
5-7 years of experience in WAN and LAN installation, troubleshooting, and maintenance. Proven experience providing production support, including monitoring and resolving network issues. Familiarity with dispatching and coordinating circuit and hardware vendors. Technical Skills
Strong knowledge of software systems, network architectures, and communication protocols such as TCP/IP. Experience with network performance monitoring tools like
SolarWinds . Proficiency in cabling, infrastructure support, and unified communications. Certifications
Relevant certifications such as CCNA, CCNP, or CCIE preferred. ITIL certification v4 preferred. Security Clearance
Ability to obtain Public Trust clearance. Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
Potential hybrid work available for this position.
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Aaron McClellan in Human Resources at
314.952.5138 or [email protected] .
Get job alerts by email.
Sign up now!
Join Our Talent Network!
Job Snapshot
Employee Type Full-Time
Location Morrisville, NC (Onsite)
Job Type Government - Federal, Information Technology
Experience Not Specified
Date Posted 04/05/2025
Job ID 4485/3385/22795
Apply to this job. Think you're the perfect candidate?
Nice-to-have skills
- WAN
- TCP/IP
- Cabling
- CCNA
- CCNP
- CCIE
- ITIL
- North Carolina, United States
Work experience
Languages
