Looking for: Business Continuity Analyst (BCA)
Job Type: Contract
Location: San Francisco, CA - Hybrid schedule (in-office attendance Tuesday, Wednesday, and Thursday)
Desired Start Date: Immediate – six-month assignment with the possibility of extension
Description:
We are seeking for a highly analytical and detail-oriented Business Continuity Analyst (BCA). The candidate will be reporting directly to the Associate Director, Business Continuity Program Administrator. This is an excellent opportunity for a detail-oriented, data-savvy analyst to gain hands-on experience in Business Continuity Management. The BCA will work closely with leadership, engage with stakeholders across the organization, and contribute to a critical risk management function.
Responsibilities:
Business Impact Analysis (BIA) & Business Continuity Planning (BCP):
• Assist BCM leadership in conducting multiple Business Impact Analyses (BIAs) by engaging stakeholders, gathering data, and documenting findings in the Bank’s system of record.
• Analyze large datasets to identify critical business functions, dependencies, and recovery priorities.
• Support the development and maintenance of Business Continuity Plans (BCPs) based on BIA results.
Analytical & Reporting Responsibilities:
• Develop and maintain Excel models to assess business continuity risk and impact.
• Compile, clean, and analyze large datasets to identify trends and support decision-making.
• Create reports and dashboards to present findings in a clear, actionable manner.
• Translate complex data into digestible insights for senior management and stakeholders.
Crisis Preparedness & Readiness Exercises:
• Support BCM leadership in facilitating Emergency Response Team (ERT) training.
• Assist in organizing and executing Crisis Management tabletop exercises.
• Coordinate and track micro-exercises (targeted readiness and preparedness exercises) to validate BCPs and Disaster Recovery Plans (DRPs).
• Document exercise outcomes, track action items, and support program improvements.
Resiliency Tools Administration:
• Assist in the administration and maintenance of resiliency tools used for business continuity and disaster recovery.
• Provide support and troubleshooting for business continuity platforms and reporting tools.
Skills/Knowledge:
Required/Must have:
• Advanced Excel skills (PivotTables, VLOOKUP/XLOOKUP, INDEX MATCH, SUMIF and COUNTIF, conditional formatting, charts, filters, formulas, etc.).
• Experience working with large datasets and translating data into insights.
• Strong PowerPoint skills with experience in building professional presentations.
• Excellent written and verbal communication skills.
• Ability to engage with stakeholders across all levels of the organization, document requirements, and synthesize information.
Preferred:
• 1-3 years of experience in business continuity, risk management, data analysis, or a related field.
• Experience in business continuity planning or emergency preparedness is a plus.
• Familiarity with business continuity frameworks (e.g. FHFA, FFIEC, ISO 22301, NIST, BCI Good Practice Guidelines) is a plus.
• Business continuity or disaster recovery certification is a plus (CBCP, CBCA, ABCP, CBCI, DRII, etc.).
• Ability to deliver clear, concise training programs to a wide range of Bank personnel in large and small group formats.
• Ability to interact with vendors, service providers and internal clients.
• Bachelor’s degree or equivalent work experience required.
