System Administrator

Suncap Technology • Manhattan, NY, US • 1w ago

Systems Administration

Administers and maintains existing device management frameworks, integration, and identity management solutions
Reviews and applies security best practices & performs proactive performance monitoring and tuning
Create systems integrations and automations
Manage entire lifecycle of Linux/Unix Systems (i.e. Apple Mac OS/iOS)
Provide systems support to DevOps and application engineers
Acts as tier three support for HelpDesk
Supports Gmail configuration and mailbox management including email routing, spam filtering and forensics
Troubleshooting and Maintenance
Serve as point of escalation for systems troubleshooting and issue resolution
Supports business continuity plans and site readiness
Performs testing of data retention and recovery policies
Other
Continuously provides and receives feedback regarding current IT processes to identify areas of improvement
Performs other duties or special projects as assigned in their field
Comfortable with eDiscovery concepts and data collection including Holds and Retention Policies

Required Skills

Comprehensive knowledge and hands on experience with JAMF, Mac OS, Chrome OS, Google Admin, Okta, Zoom phone, videoconference and other SaaS enterprise cloud-based services
Experience with operating endpoint management tools including Apple DEP, JAMF Pro/Cloud as well as Windows Server
Experience using IT Service Management software to manage projects and tasks

Preferred Skills

Manages multiple projects/initiatives in a timely manner while coordinating and communicating with stakeholders.
Clear communicator with the ability to articulate technical concepts in a language that anyone can understand
Demonstrates initiative with a strong sense of urgency and purpose
Proven success in the support and administration of customer-centric solutions
Possesses knowledge of industry best practices and the ability to understand complex and advanced technical concepts
Ability to work collaboratively and quickly shift focus in a dynamic, fast-paced environment