Joining the team at Gaston County Government means being part of a community that is dedicated to improving the lives of its citizens. We are a dynamic organization that values innovation, collaboration, and commitment to service.
As an employee of Gaston County, you will have the opportunity to make a difference in your community every day. Whether you are working in public safety, social services, or administration, your contributions will help improve the lives of our residents and build a better future for our county.
Description
The Desktop Virtualization Administrator I/II will provide first level support for the Virtual Desktop environment. Reporting to the Data Center Manager, they will assist the Senior Virtualization Administrators in deploying and maintaining Gaston County’s virtual desktop infrastructure systems and components. They will install, patch, upgrade, update, and document the current environments on an on-going basis. They will follow the prescribed design and documentation, deploying upgrades along with providing on-site advice for the virtual desktop environment currently in use by Gaston County.
Examples of Duties
The duties listed below are not all of the duties that may be assigned but are those that are considered as essential for an employee to perform.
- Contributes to project design and strategic initiatives involving virtualization and VDI.
- Works with the Infrastructure team to maximize up time and design highly available (HA) systems.
- Assists in evaluating new software and hardware for virtualization and cloud computing.
- Provides customer-focused support, maintaining a positive attitude and proactive approach.
- Demonstrates strong work ethic, high-quality output, and availability beyond standard hours.
- Uses analytical skills and critical thinking for problem identification and resolution.
- Collaborates with internal teams and vendors to develop technical solutions.
- Implements preventative maintenance and system upgrades to meet standards.
- Communicates effectively across departments, ensuring technology meets business needs.
- Acts as a Tier 2/3 liaison for user departments, vendors, and external agencies.
- Supports virtual infrastructure through troubleshooting, documentation, and updates.
- Adheres to Business Continuity, Incident Response, and Disaster Recovery Plans.
- Provides day-to-day virtual infrastructure support, including system delivery and monitoring.
- Ensures timely ticket resolution and participates in IT management processes.
- Follows IT security policies to protect assets and ensure data integrity.
- Fosters a collaborative, professional team environment.
- Pursues ongoing training to enhance skills and improve performance.
- Performs other duties as assigned.
Minimum Qualifications
Desktop Virtualization Administrator I:
Bachelor’s Degree and 1 year of experience or an Associate’s Degree and 2 years of experience in Information Technology is required.
Desktop Virtualization Administrator II
Bachelor’s Degree with 3 years of experience or an Associate’s Degree and 4 years of experience in Information Technology is required.
A valid driver's license is required for both roles. A combination of education and experience may be considered.
Preferred Experience And Education
- Preference will be given to qualified candidates with Nutanix AHV, VMWare administration, and Citrix Virtual Apps experience.
- Citrix Certifications for Virtualization:
- Citrix Certified Associate (CCA)
- Citrix Certified Professional (CCP)
- Citrix Certified Engineer (CCE)
- Or equivalent certifications will also be considered
Additional Information
The applicant selected must undergo and pass a drug screening test prior to employment.
At Gaston County, we are committed to providing equal opportunity to all employees, job applicants, and members of the community we serve. We value diversity, equity, and inclusion, and we strive to create a welcoming and inclusive environment where everyone is treated with respect and dignity.
We do not discriminate on the basis of race, color, religion, national origin, sex (including pregnancy, childbirth, or related medical conditions), gender identity, sexual orientation, age, disability, genetic information, veteran status, or any other status protected by applicable laws.
Gaston County will not sponsor applicants for work visas.
Full-Time employees are eligible for the total compensation package which includes:
- Health, Dental and Vision Insurance
- Life Insurance
- Flexible Spending Accounts
- Retirement Savings Plans
- Pension
- 401K (with 5% county contribution annually)
- Flexible Work Schedules
- Professional Development Opportunities
- Discounted YMCA Membership
Part-Time employees are eligible for certain benefits as a part of employment with Gaston County such as:
- Pro-Rated Sick and Annual Leave
- Professional Development Opportunities
- Local Government Retirement Plan
- Employee Assistance Program
Half-Time employees are not eligible for benefits.
To learn more details about the many benefits we provide view our Employee Benefits Guide.
Overall, if you are looking for a challenging and rewarding career with competitive compensation and a comprehensive benefits package, Gaston County is the place for you.
01
Which statement below best describes the highest level of education you have completed?
- High school graduate, diploma or the equivalent (GED)
- Associate degree
- Bachelor's degree
- Master's degree
- Professional degree
- Doctorate degree
02
How many years of experience do you have in Information Technology?
03
Do you have valid driver's license?
